Ghost Objects in EPC

Posted by Ni Cky

Posted on Sun, 10/03/2021 - 09:32 in Professional ARIS

Hi,

one of the user has created a model and when another user looks at the model and then there are some symbols not visible or just the shape is visible. Any idea why that is an how I'd be able to fix it?

Thanks,

Nicky

ARIS 10

ARIS Connect

by Veronika Ellermann

Posted on Mon, 10/04/2021 - 08:11

Hi Ni Cky,

Most likely the two users have different filters. It looks as if the person who is viewing the model cannot access the objects.

So, you need to add those to that person's filter or change the filter so that the two persons share the same one.

Best,

Veronika

by Alexander Cherednichenko

Posted on Tue, 10/05/2021 - 05:39

The filter has nothing related to that issue. Otherwise how he would see the second event if the event is not in the filter?

by Alexander Cherednichenko

Posted on Mon, 10/04/2021 - 08:13

Hi.

That means that your user does not have access to the folder where those definitions were created. Provide access to the folder and it will be solved.

Ghost Objects in EPC

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