I am trying to install ARIS 9.5.840516 remotely on Redhat Enterprise Linux 6.0 and I am running into the following error:

Errors occurred installing registry components.

For further information please refer to file '%temp/ARIS_Install.log'.

Here are the contents of '%temp/ARIS_Install.log' file.

4-28-2014 15:50:06 Setup start ######################################################################################################
4-28-2014 15:50:35 command : list > runnables.txt  2>&1
4-28-2014 15:50:37 command :get agent.platform  > platform.txt
4-28-2014 15:50:40 command :get autostart.mode  > autostart.txt
4-28-2014 15:52:27 command : set autostart.mode=off
4-28-2014 15:52:56 command : list > runnables.txt  2>&1
4-28-2014 15:53:00 command : set local.repository.only=false
4-28-2014 15:53:03 command : -f C:\Users\MY.USER.ID\AppData\Local\Temp\{9A235E4C-700E-4A0F-B582-AB39FE3F6053}\{3317093C-D6A3-4C04-A086-8C889820F806}\repository_url.pt
4-28-2014 15:53:03   script: set remote.repository.url="http://MYSERVER.mydomain.com:13131/repo"
4-28-2014 15:53:06 command :2> error.txt -f C:\Users\MMY.USER.IDAppData\Local\Temp\{9A235E4C-700E-4A0F-B582-AB39FE3F6053}\{3317093C-D6A3-4C04-A086-8C889820F806}\configure.pt -c "C:\TEMP\ARIS\ARIS_95\ARIS Connect Server\generated.apptypes.cfg"
4-28-2014 15:53:06 Error at line 1 of command file C:\Users\MY.USER.ID\AppData\Local\Temp\{9A235E4C-700E-4A0F-B582-AB39FE3F6053}\{3317093C-D6A3-4C04-A086-8C889820F806}\configure.pt: Could not configure runnable zoo_l (com.aris.runnables.zookeeper-run-prod-95.0.2.6) on node arxz01: Unable to access remote repository at http://MYSERVER.mydomain.com:13131/repo: MYSERVER.mydomain.com. Make sure that the repository location is correct and that your repository is up and running. Also check if the repository requires authentication. If authentication is required, you can provide authentication info using the remote.repository.username and remote.repository.password configuration parameters.
*********************************************************

The repository location is correct and I can access the repository using a browser and there is no authentication required to access the repository.

I see a similar issue in the following thread:

http://www.ariscommunity.com/users/lievekr/2013-11-28-error-while-installing-aris-95-client

Does anyone know if it is same issue in ARIS 9.5.840516 and if it is actually resolved in ARIS 9.5_SR2014_01b or even 9.6? I went through the release notes and did not see any mention of this fix.

Appreciate all the help.

Thanks,

Madhu

Tags: ARIS ARIS Connect installation