Print and report

Last activity on October 1, 2023 - 11:21 3k Views 3 Replies ARIS Cloud Support

JM

Judit Mészáros on August 26, 2019

Hi,

the PDF export of the model does not work and no report can be generated.

Message:

'Running report ...The action will be performed soon. It is currently in the queue waiting to be processed.'

The file or report will not be generated even after 10-20 minutes.

What could be the reason for this?

Please help me.

thanks in advance, Judit

Tags: #arisadvanced

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3 Replies

CL

Christoph Lorenz on August 26, 2019 - 20:14

Hi Judit

We are currently examining this issue and will keep you informed.

Best regards

Christoph

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CL

Christoph Lorenz on August 27, 2019 - 07:01

Hi

Could you please test again and check if the effect still occurs?

In our test the report effect doesn't occur anymore.

Best regards

Christoph

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JM

Judit Mészáros Author on August 27, 2019 - 08:35

Dear Christoph,

I tried it, now it is OK. Thank you.

Judit

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