java error when starting server...

Posted by Pierre-Alain MILLET

Posted on Mon, 07/18/2016 - 18:10 in Administration & User Management

a non blocking error when starting ACC on my server

not clear from when this error occurs...

thanks for any help

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: .\log\acc.log (Accès refusé)

        at java.io.FileOutputStream.open0(Native Method)

        at java.io.FileOutputStream.open(FileOutputStream.java:270)

        at java.io.FileOutputStream.<init>(FileOutputStream.java:213)

        at java.io.FileOutputStream.<init>(FileOutputStream.java:133)

        at org.apache.log4j.FileAppender.setFile(FileAppender.java:294)

        at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:207)

        at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:165)

        at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:307)

        at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:172)

        at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:104)

        at org.apache.log4j.PropertyConfigurator.parseAppender(PropertyConfigurator.java:809)

        at org.apache.log4j.PropertyConfigurator.parseCategory(PropertyConfigurator.java:735)

        at org.apache.log4j.PropertyConfigurator.configureRootCategory(PropertyConfigurator.java:615)

        at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:502)

        at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:547)

        at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.java:483)

        at org.apache.log4j.LogManager.<clinit>(LogManager.java:127)

        at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

        at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

        at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

        at com.aris.prov.common.logging.Logger.getLogger(Logger.java:23)

        at com.aris.prov.macc.MultiAgentCommandLineCloudController.<clinit>(MultiAgentCommandLineCloudController.java:68)

17.9k

by Runé Becker

Posted on Mon, 07/18/2016 - 18:41

Probably the Command Prompt from where you started acc.bat doesn't have sufficient privileges on ACC's log folder.

Try to elevate Command Prompt to Administrator level.

Cheers

Rune

by Philip Ueno

Posted on Mon, 08/01/2016 - 09:44

Hi Rune,

I am experiencing a similar issue.

How can I change the level of my command prompt?

Best regards,

Philip

by Runé Becker

Posted on Mon, 08/01/2016 - 14:02

You can get Administrator privilege on any batch file via its context menu item "Run as administrator".

by Pierre-Alain MILLET Author

Posted on Tue, 08/23/2016 - 12:15

in fact, it's run without administrator privilege, (i can start/stop runnable, list...) on node localhost

but when it start with administrator privilege, i have to set a node...

ACC+> list node give no nodes... so i try "add node nodename server... but it do not acccept the ARIS default password. I suppose it is the ARIS system password ?

thanks

pam

by Runé Becker

Posted on Fri, 09/23/2016 - 17:19

I took another look at the log file above. It clearly states that ACC can't access its own log files. Means, this can't be solved by a raised Command Prompt to Administrator level.

Seems as if the user account which was used for installing ARIS doesn't have sufficient access privileges on the folder where ACC wants to create its log files.

At least in ARIS 9.8.4 the ACC log folder is located in %UserProfile%\y472\ARIS90\acc\log. %UserProfile% is a Windows environment variable which gets properly resolved in the address bar of Windows Explorer.

Cheers

Rune

java error when starting server...

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