hi
can you tell me if aris 9.5 and compatible with windows server 2012 r2' having problems for remote installations
3 Replies
hi
for the first time I am trying to install Aris 9.5 on server 2008 r2 Enterprise
is giving me this error how can I fix it
6-16-2015 03:24:44 Setup start ######################################################################################################
6-16-2015 03:28:06 command : set autostart.mode=off
6-16-2015 03:28:08 command : list > runnables.txt 2>&1
6-16-2015 03:28:10 command : set local.repository.only=false
6-16-2015 03:28:12 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 03:28:12 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 03:28:13 command :list > C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\acc\list.txt
6-16-2015 03:28:22 command :2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 03:28:22 script: configure zoo_s zoo_s tickTime="60000"
6-16-2015 03:28:26 error : exitcode 1 2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 03:28:26 Error at line 1 of command file C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt: Could not configure runnable postgresECP_s (com.aris.runnables.PostgreSQLECP-run-prod-95.0.3.10) on node aris-DB-test: Runnable com.aris.runnables.PostgreSQLECP-run-prod-95.0.3.10 not available for platforms Windows64, Windows32, Independent. Make sure you have the right groupId, artifactId and version.
6-16-2015 03:28:36 script: configure postgresECP_s postgresECP_s postgresql.username="eurekastreams" postgresql.password="eurekastreams!1dm9n#" postgresql.dbname="eurekastreams" postgresql.port="5432" postgresql.apptype=POSTGRESQL_ECP
6-16-2015 03:28:39 command : set local.repository.only=true
6-16-2015 03:28:39 registry: type S KeyName ProgramGroup Value ARIS Platform
6-16-2015 03:28:43 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\set_by.pt
6-16-2015 03:28:43 script: set installed.by="ARIS Connect Server;857114;95.0.3.857114"
6-16-2015 03:28:50 command : wait for started zoo_s
6-16-2015 03:28:52 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\insttype.pt
6-16-2015 03:28:54 command : set autostart.mode=ALL
6-16-2015 03:28:56 command : set local.repository.only=false
6-16-2015 03:28:58 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 03:28:58 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131"
6-16-2015 03:29:00 error : exitcode 1 enhance abs_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:29:01 error : exitcode 1 enhance adsadmin_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:29:03 error : exitcode 1 enhance apg_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:29:05 error : exitcode 1 enhance copernicus_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:29:06 error : exitcode 1 enhance umcadmin_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:29:08 error : exitcode 1 enhance octopus_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:29:12 command : wait for started zoo_s
6-16-2015 03:29:14 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt
6-16-2015 03:29:16 command :assign tenant default to service db0000000000 com.aris.cip.db.schema=cip_default
6-16-2015 03:29:17 command :assign tenant master to service db0000000000 com.aris.cip.db.schema=cip_master
6-16-2015 03:29:19 command : set local.repository.only=false
6-16-2015 03:29:21 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 03:29:21 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 03:29:23 command :set local.repository.only=true
6-16-2015 03:29:29 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\enhancements.tp
6-16-2015 03:29:29 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131"
6-16-2015 03:29:29 script: enhance umcadmin_s with importLicense path "lic/lic.zip" options tenant.name=default
6-16-2015 03:29:29 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 03:29:33 error : exitcode 1 wait for started umcadmin_s
6-16-2015 03:29:39 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\ecpTechnicalUserName.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 03:29:39 script: enhance umcadmin_s with createUser trigger only options tenant.name=default affected.user=_aris_tech_user_ecp_1_ affected.pwd="28ea512459f6685232031dc04a4a" as.technical.user=true
6-16-2015 03:29:39 script: assign tenant default to service umc0000000000 ecpTechnicalUserName=_aris_tech_user_ecp_1_ ecpTechnicalUserPassword="28ea512459f6685232031dc04a4a"
6-16-2015 03:29:39 script: unassign tenant default from service umc0000000000
6-16-2015 03:29:44 command : stopall
6-16-2015 03:29:47 close temp java.exe Firewall C:\Users\PTRGNR~1\AppData\Local\Temp\{D492932E-67E1-4E9E-B5A6-D92CACA9FF22}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\jre\bin
6-16-2015 03:29:47 Setup end ######################################################################################################
6-16-2015 03:29:58 Setup start ######################################################################################################
6-16-2015 03:32:52 Setup start ######################################################################################################
6-16-2015 03:35:57 command : set autostart.mode=off
6-16-2015 03:35:59 command : list > runnables.txt 2>&1
6-16-2015 03:36:01 command : set local.repository.only=false
6-16-2015 03:36:03 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 03:36:03 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 03:36:05 command :list > C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\acc\list.txt
6-16-2015 03:36:13 command :2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 03:36:13 script: configure zoo_s zoo_s tickTime="60000"
6-16-2015 03:36:17 error : exitcode 1 2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 03:36:17 Error at line 1 of command file C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt: Could not configure runnable postgresECP_s (com.aris.runnables.PostgreSQLECP-run-prod-95.0.3.10) on node aris-DB-test: Runnable com.aris.runnables.PostgreSQLECP-run-prod-95.0.3.10 not available for platforms Windows64, Windows32, Independent. Make sure you have the right groupId, artifactId and version.
6-16-2015 03:42:17 script: configure postgresECP_s postgresECP_s postgresql.username="eurekastreams" postgresql.password="eurekastreams!1dm9n#" postgresql.dbname="eurekastreams" postgresql.port="5432" postgresql.apptype=POSTGRESQL_ECP
6-16-2015 03:42:21 error : exitcode 1 set local.repository.only=true
6-16-2015 03:42:21 registry: type S KeyName ProgramGroup Value ARIS Platform
6-16-2015 03:42:21 registry: type S KeyName ProgramGroup Value ARIS Platform
6-16-2015 03:42:27 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\set_by.pt
6-16-2015 03:42:27 script: set installed.by="ARIS Connect Server;857114;95.0.3.857114"
6-16-2015 03:42:32 error : exitcode 1 wait for started zoo_s
6-16-2015 03:42:35 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\insttype.pt
6-16-2015 03:42:38 error : exitcode 1 set autostart.mode=ALL
6-16-2015 03:42:41 error : exitcode 1 set local.repository.only=false
6-16-2015 03:42:44 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 03:42:44 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131"
6-16-2015 03:42:47 error : exitcode 1 enhance abs_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:42:49 error : exitcode 1 enhance adsadmin_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:42:52 error : exitcode 1 enhance apg_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:42:55 error : exitcode 1 enhance copernicus_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:42:58 error : exitcode 1 enhance umcadmin_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:43:01 error : exitcode 1 enhance octopus_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 03:43:06 error : exitcode 1 wait for started zoo_s
6-16-2015 03:43:09 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt
6-16-2015 03:43:12 error : exitcode 1 assign tenant default to service db0000000000 com.aris.cip.db.schema=cip_default
6-16-2015 03:43:15 error : exitcode 1 assign tenant master to service db0000000000 com.aris.cip.db.schema=cip_master
6-16-2015 03:43:18 error : exitcode 1 set local.repository.only=false
6-16-2015 03:43:20 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 03:43:20 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 03:43:23 error : exitcode 1 set local.repository.only=true
6-16-2015 03:43:29 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\enhancements.tp
6-16-2015 03:43:29 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131"
6-16-2015 03:43:29 script: enhance umcadmin_s with importLicense path "lic/lic.zip" options tenant.name=default
6-16-2015 03:43:29 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 03:43:33 error : exitcode 1 wait for started umcadmin_s
6-16-2015 03:43:39 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\ecpTechnicalUserName.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 03:43:39 script: enhance umcadmin_s with createUser trigger only options tenant.name=default affected.user=_aris_tech_user_ecp_1_ affected.pwd="3ac6216b644f982012920e4781" as.technical.user=true
6-16-2015 03:43:39 script: assign tenant default to service umc0000000000 ecpTechnicalUserName=_aris_tech_user_ecp_1_ ecpTechnicalUserPassword="3ac6216b644f982012920e4781"
6-16-2015 03:43:39 script: unassign tenant default from service umc0000000000
6-16-2015 03:43:40 command : stopall
6-16-2015 03:53:20 close temp java.exe Firewall C:\Users\PTRGNR~1\AppData\Local\Temp\{6F318A39-BF62-41FB-939D-A6E0148AA6FE}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\jre\bin
6-16-2015 03:53:20 Setup end ######################################################################################################
6-16-2015 03:53:40 Setup start ######################################################################################################
6-16-2015 04:01:00 Setup start ######################################################################################################
6-16-2015 04:02:18 registry: type S KeyName PRODUCT Value ;ARISBusinessArchitect;ARISUMLDesigner;ARISBusinessOptimizer;ARISSmartInputforBusinessOptimizer;ARISTOOLS
6-16-2015 04:02:18 registry: type S KeyName PORT Value 80
6-16-2015 04:02:23 registry: type S KeyName ProgramGroup Value ARIS Platform
6-16-2015 04:02:23 registry: type S KeyName ProgramGroup Value ARIS
6-16-2015 04:02:23 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 04:02:23 registry: type S KeyName VERSION Value 95.0.3.857106
6-16-2015 04:02:23 registry: type S KeyName Codeline Value //ARIS/Release/9.5/95.0.x
6-16-2015 04:02:23 registry: type S KeyName SERVER-KEY-Crypt Value ZWuabQ¬p ŸA
6-16-2015 04:02:26 close temp java.exe Firewall C:\Users\PTRGNR~1\AppData\Local\Temp\{A4FB256D-AFA9-434F-A35A-ACE46F91FFA1}\{9B3F4D9D-591A-4C94-AACA-4CE42BF039A8}\provisioning\jre\bin
6-16-2015 04:02:26 Setup end ######################################################################################################
6-16-2015 14:13:52 Setup start ######################################################################################################
6-16-2015 14:16:53 error : exitcode 1 set autostart.mode=off
6-16-2015 14:16:54 error : exitcode 1 list > runnables.txt 2>&1
6-16-2015 14:16:56 error : exitcode 1 set local.repository.only=false
6-16-2015 14:16:58 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 14:16:58 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 14:17:00 error : exitcode 1 list > C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\acc\list.txt
6-16-2015 14:17:03 error : exitcode 1 2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 14:17:03 Could not authenticate with the cloud node at http://aris-DB-test:9001/rest. Make sure that you specified the correct username and password.
6-16-2015 14:17:05 script: configure zoo_s zoo_s tickTime="60000"
6-16-2015 14:17:09 error : exitcode 1 set local.repository.only=true
6-16-2015 14:17:09 registry: type S KeyName ProgramGroup Value ARIS
6-16-2015 14:17:09 registry: type S KeyName ProgramGroup Value ARIS
6-16-2015 14:17:15 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\set_by.pt
6-16-2015 14:17:15 script: set installed.by="ARIS Connect Server;857114;95.0.3.857114"
6-16-2015 14:17:23 error : exitcode 1 wait for started zoo_s
6-16-2015 14:17:25 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\insttype.pt
6-16-2015 14:17:27 error : exitcode 1 set autostart.mode=ALL
6-16-2015 14:17:29 error : exitcode 1 set local.repository.only=false
6-16-2015 14:17:31 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 14:17:31 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131"
6-16-2015 14:17:32 error : exitcode 1 enhance abs_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 14:17:34 error : exitcode 1 enhance adsadmin_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 14:17:36 error : exitcode 1 enhance apg_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 14:17:38 error : exitcode 1 enhance copernicus_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 14:17:40 error : exitcode 1 enhance umcadmin_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 14:17:42 error : exitcode 1 enhance octopus_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 14:17:46 error : exitcode 1 wait for started zoo_s
6-16-2015 14:17:47 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt
6-16-2015 14:17:49 error : exitcode 1 assign tenant default to service db0000000000 com.aris.cip.db.schema=default
6-16-2015 14:17:51 error : exitcode 1 assign tenant master to service db0000000000 com.aris.cip.db.schema=master
6-16-2015 14:17:53 error : exitcode 1 set local.repository.only=false
6-16-2015 14:17:55 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 14:17:55 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 14:17:57 error : exitcode 1 set local.repository.only=true
6-16-2015 14:18:03 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\enhancements.tp
6-16-2015 14:18:03 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131"
6-16-2015 14:18:03 script: enhance umcadmin_s with importLicense path "lic/lic.zip" options tenant.name=default
6-16-2015 14:18:03 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 14:18:07 error : exitcode 1 wait for started umcadmin_s
6-16-2015 14:18:13 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\ecpTechnicalUserName.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 14:18:13 script: enhance umcadmin_s with createUser trigger only options tenant.name=default affected.user=_aris_tech_user_ecp_1_ affected.pwd="15bb30bf425b87682005090475a8" as.technical.user=true
6-16-2015 14:18:13 script: assign tenant default to service umc0000000000 ecpTechnicalUserName=_aris_tech_user_ecp_1_ ecpTechnicalUserPassword="15bb30bf425b87682005090475a8"
6-16-2015 14:18:13 script: unassign tenant default from service umc0000000000
6-16-2015 14:18:15 error : exitcode 1 stopall
6-16-2015 14:23:48 close temp java.exe Firewall C:\Users\PTRGNR~1\AppData\Local\Temp\{7086B18E-42DB-4F46-993F-67096FC93E78}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\jre\bin
6-16-2015 14:23:48 Setup end ######################################################################################################
6-16-2015 14:36:03 Setup start ######################################################################################################
6-16-2015 15:01:35 Setup start ######################################################################################################
6-16-2015 15:07:20 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:07:20 registry: type S KeyName Version Value 95.0.3.857114
6-16-2015 15:07:20 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:07:20 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/95.0.x
6-16-2015 15:07:58 command : set autostart.mode=off
6-16-2015 15:07:59 command : list > runnables.txt 2>&1
6-16-2015 15:08:01 command : set local.repository.only=false
6-16-2015 15:08:03 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 15:08:03 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 15:08:04 command :list > C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\acc\list.txt
6-16-2015 15:08:15 command :2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 15:08:15 script: configure zoo_s zoo_s tickTime="60000"
6-16-2015 15:08:19 error : exitcode 1 2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 15:08:19 Error at line 1 of command file C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt: Could not configure runnable postgresECP_s (com.aris.runnables.PostgreSQLECP-run-prod-95.0.3.10) on node localhost: Runnable com.aris.runnables.PostgreSQLECP-run-prod-95.0.3.10 not available for platforms Windows32, Independent. Make sure you have the right groupId, artifactId and version.
6-16-2015 15:09:35 script: configure postgresECP_s postgresECP_s postgresql.username="eurekastreams" postgresql.password="eurekastreams!1dm9n#" postgresql.dbname="eurekastreams" postgresql.port="5432" postgresql.apptype=POSTGRESQL_ECP
6-16-2015 15:09:37 command : set local.repository.only=true
6-16-2015 15:09:37 registry: type S KeyName ProgramGroup Value ARIS
6-16-2015 15:09:37 registry: type S KeyName ProgramGroup Value ARIS
6-16-2015 15:09:41 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\set_by.pt
6-16-2015 15:09:41 script: set installed.by="ARIS Connect Server;857114;95.0.3.857114"
6-16-2015 15:09:48 command : wait for started zoo_s
6-16-2015 15:09:49 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\insttype.pt
6-16-2015 15:09:51 command : set autostart.mode=ALL
6-16-2015 15:09:53 command : set local.repository.only=false
6-16-2015 15:09:54 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 15:09:54 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131"
6-16-2015 15:09:56 error : exitcode 1 enhance abs_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 15:09:58 error : exitcode 1 enhance adsadmin_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 15:09:59 error : exitcode 1 enhance apg_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 15:10:01 error : exitcode 1 enhance copernicus_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 15:10:03 error : exitcode 1 enhance umcadmin_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 15:10:04 error : exitcode 1 enhance octopus_s with commonsClasspath path "lic/sqljdbc4.jar"
6-16-2015 15:10:07 command : wait for started zoo_s
6-16-2015 15:10:09 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt
6-16-2015 15:10:11 command :assign tenant default to service db0000000000 com.aris.cip.db.schema=cip_default
6-16-2015 15:10:13 command :assign tenant master to service db0000000000 com.aris.cip.db.schema=cip_master
6-16-2015 15:10:14 command : set local.repository.only=false
6-16-2015 15:10:17 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 15:10:17 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 15:10:18 command :set local.repository.only=true
6-16-2015 15:10:24 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\enhancements.tp
6-16-2015 15:10:24 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131"
6-16-2015 15:10:24 script: enhance umcadmin_s with importLicense path "lic/lic.zip" options tenant.name=default
6-16-2015 15:10:24 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 15:10:27 command : wait for started zoo_s
6-16-2015 15:10:29 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\proxy.txt
6-16-2015 15:10:32 error : exitcode 1 wait for started umcadmin_s
6-16-2015 15:10:38 error : exitcode 1 -f C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\ecpTechnicalUserName.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 15:10:38 script: enhance umcadmin_s with createUser trigger only options tenant.name=default affected.user=_aris_tech_user_ecp_1_ affected.pwd="b6829405c91224061372745571351" as.technical.user=true
6-16-2015 15:10:38 script: assign tenant default to service umc0000000000 ecpTechnicalUserName=_aris_tech_user_ecp_1_ ecpTechnicalUserPassword="b6829405c91224061372745571351"
6-16-2015 15:10:38 script: unassign tenant default from service umc0000000000
6-16-2015 15:10:42 command : stopall
6-16-2015 15:10:47 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:10:47 registry: type S KeyName Version Value 95.0.3.857114
6-16-2015 15:10:47 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:10:47 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/95.0.x
6-16-2015 15:10:47 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:10:47 registry: type S KeyName Version Value 95.0.3.857114
6-16-2015 15:10:47 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:10:47 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/95.0.x
6-16-2015 15:10:47 registry: type S KeyName StartupLinks Value ;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\ARIS Cloud Controller
6-16-2015 15:10:47 registry: type S KeyName StartupLinks Value ;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\ARIS Cloud Controller;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\Start ARIS Connect Server
6-16-2015 15:10:47 registry: type S KeyName StartupLinks Value ;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\ARIS Cloud Controller;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\Start ARIS Connect Server;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\Stop ARIS Connect Server
6-16-2015 15:10:47 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:10:47 registry: type S KeyName Version Value 95.0.3.857114
6-16-2015 15:10:47 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:10:47 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/95.0.x
6-16-2015 15:10:47 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:10:47 registry: type S KeyName Version Value 95.0.3.857114
6-16-2015 15:10:47 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:10:47 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/95.0.x
6-16-2015 15:10:48 close temp java.exe Firewall C:\Users\PTRGNR~1\AppData\Local\Temp\{5C900801-C1E7-4965-851A-171367DA361C}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\jre\bin
6-16-2015 15:10:48 Setup end ######################################################################################################
6-16-2015 15:10:56 Setup start ######################################################################################################
6-16-2015 15:12:51 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:12:51 registry: type S KeyName Version Value 95.0.3.857114
6-16-2015 15:12:51 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:12:51 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/95.0.x
6-16-2015 15:12:51 registry: type S KeyName StartupLinks Value ;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\ARIS Cloud Controller;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\Start ARIS Connect Server;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\Stop ARIS Connect Server
6-16-2015 15:12:51 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:12:51 registry: type S KeyName Version Value 95.0.3.857114
6-16-2015 15:12:51 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:12:51 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/95.0.x
6-16-2015 15:12:51 registry: type S KeyName StartupLinks Value ;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\ARIS Cloud Controller;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\Start ARIS Connect Server;C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARIS\Administration\Stop ARIS Connect Server
6-16-2015 15:12:51 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:12:51 registry: type S KeyName Version Value C:\Program Files\ARIS9.5
6-16-2015 15:12:51 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:12:51 registry: type S KeyName Codeline Value TRUE
6-16-2015 15:13:18 Setup start ######################################################################################################
6-16-2015 15:18:03 registry: type S KeyName PATH Value C:\Program Files\ARIS9.5
6-16-2015 15:18:03 registry: type S KeyName Version Value 95.0.3.857114
6-16-2015 15:18:03 registry: type S KeyName FORCE32 Value TRUE
6-16-2015 15:18:03 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/95.0.x
6-16-2015 15:18:41 command : set autostart.mode=off
6-16-2015 15:18:43 command : list > runnables.txt 2>&1
6-16-2015 15:18:44 command : set local.repository.only=false
6-16-2015 15:18:46 command : -f C:\Users\PTRGNR~1\AppData\Local\Temp\{14EA80B8-6E11-4692-BA9F-E9B023C96B11}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\repository_url.pt
6-16-2015 15:18:46 script: set remote.repository.url="http://Aris-Web-Test.internal.local:13131/repo"
6-16-2015 15:18:48 command :list > C:\Users\PTRGNR~1\AppData\Local\Temp\{14EA80B8-6E11-4692-BA9F-E9B023C96B11}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\provisioning\acc\list.txt
6-16-2015 15:18:55 command :2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{14EA80B8-6E11-4692-BA9F-E9B023C96B11}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 15:18:55 script: configure zoo_s zoo_s tickTime="60000"
6-16-2015 15:18:59 error : exitcode 1 2> error.txt -f C:\Users\PTRGNR~1\AppData\Local\Temp\{14EA80B8-6E11-4692-BA9F-E9B023C96B11}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt -c "C:\Users\ptrgnr67e26d790v\Desktop\ARIS9.5.0.3\ARIS.95.0.3.10_DVD_857114\ARIS DVD-95.0.3.201402040835\Setups\Windows\ARIS Connect Server\generated.apptypes.cfg"
6-16-2015 15:18:59 Error at line 1 of command file C:\Users\PTRGNR~1\AppData\Local\Temp\{14EA80B8-6E11-4692-BA9F-E9B023C96B11}\{4DB72CC6-148B-46C8-AFED-9037A186AF02}\configure.pt: Could not configure runnable postgresECP_s (com.aris.runnables.PostgreSQLECP-run-prod-95.0.3.10) on node localhost: Runnable com.aris.runnables.PostgreSQLECP-run-prod-95.0.3.10 not available for platforms Windows32, Independent. Make sure you have the right groupId, artifactId and version.
Sorry, but I can't do a technical support just by looking at the exception log of the setup.
If there's no good reason to stick with ARIS 9,5 I strongly recommend to install the newest ARIS 9.8. The setup is more robust and the software meanwhile offers lots of more features for the end-user.
If you have to stick with 9.5 then contact Software AG Global Support via phone or ticket on https://empower.softwareag.com, in order to investigate on your installation issue.
Cheers
Rune
Runé Becker on
Dear Pippo,
No, ARIS 9.5 was officially supporting only Windows Server 2012 but not R2. Only with 9.6 we started to support also Windows Server 2012 R2.
On the ARIS DVD you can find a complete overview of all supported OS, browsers, databases etc. That file was titled "ARIS_95_SupportedPlatforms.pdf" for ARIS 9.6 or earlier, and is now called "ARIS 9.7 Platform Matrix.pdf" It resides in folder .\Documents\English.
However, we have meanwhile ARIS 9.8 released. So I strongly recommend you to use that newer version, particularly if you are facing installation issues.
Cheers
Rune