Hello, yesterday I purchased the free student version of ARIS. I recieved three emails as it should be. In the last one, there is a link to log in my project room, however, there is no login information. If I try the same email address and password as on the Aris community website, it does not work either.
Could you please provide me the login information to my project room in Aris Cloud? Thank you very much.
Hi Nikola,
The log in information of your new project room is different from your log in information for ARIS Community.
To set the password for your project room, please find the Email from usermanagement@ariscloud.com that has the button "Set password now" in it. Clicking this button should open a page in your browser that prompts you to set/reset your password. Simply follow the instructions on the page. Alternatively, you can click "Forgot password" at the log in page for your project room.
Best regards,
Trung Tran
Hi Nikola,
The log in information of your new project room is different from your log in information for ARIS Community.
To set the password for your project room, please find the Email from usermanagement@ariscloud.com that has the button "Set password now" in it. Clicking this button should open a page in your browser that prompts you to set/reset your password. Simply follow the instructions on the page. Alternatively, you can click "Forgot password" at the log in page for your project room.
Best regards,
Trung Tran
Thank you very much for response. I found out the problem was in my school's mail box interface, which didn't display the button for changing the password. When I forwarded it to my private mail, it showed and I was able to set the password. Hopefully this can help someone with the same issue.
Thank you and have a nice day!