Export as a graphic in ARIS Connect for Viewer accounts

Sebastien Kientz on March 4, 2015

Hello,

is there a way for an ARIS Connect user with an viewer account (read-only) to extract a diagram as a graphic ?

I didn't find anything in the tool bar available for the viewers and copy/paste as an image doesn't work as it's not possible to just select the diagram in ARIS Connect portal.

It seems this capability is just possible for users with ARIS Connect Designer account as it only appears once the Edit mode is activated.

Thanks for your help !

Sébastien

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8 Replies

Runé Becker on March 4, 2015 - 23:58

Dear Sébastien,

On the tab Diagram you can start a report, e.g. "Export graphic as PDF". This would do what you want.

Cheers

Rune

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Sebastien Kientz Author on March 10, 2015 - 11:45

Dear Rune,

thanks for the answer. But I don't see the report launching button available for ARIS Connect viewer profiles. The Reports button is only available to our ARIS Connect Designer users (same as for the Export as graphic button).

Is there a difference between 9.6 and 9.7 (we are in 9.6) or is there something to activate in ARIS Connect administration for enabling reports for viewer licences ?

I already checked that this report is allowed for ARIS Connect in its properties, and I can launch it when I'm logged with a Connect Designer licence.

Regards,

Sébastien

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Runé Becker on March 10, 2015 - 15:21

Yes, to start reports as an ARIS Connect Viewer has been enabled only with ARIS 9.7.

Cheers

Rune

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Sebastien Kientz Author on March 10, 2015 - 15:28

Thanks again Rune.

We should then consider migrating to 9.7

Regards,

Sébastien

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Martin Berger on February 17, 2016 - 14:29

Dear Rune,

we have had exactly the same problem. We are now already using 9.8 and the report launching button is available.

But the problem continuous as we now just got an empty list of Reports to choose from.

Is there something to activate in ARIS Connect administration for enabling reports (or just some of them) for viewer licences?

Regards,

Martin

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Runé Becker on February 17, 2016 - 16:32

Dear Martin,

When you are able to see/run the reports when a user account has a license ARIS Connect Designer but not with ARIS Connect Viewer, then you ran into a bug which has been fixed with ARIS 9.8 SR3.

Cheers

Rune

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Sebastien Kientz Author on February 18, 2016 - 09:12

Dear Martin and Rune,

I confirm. We just upgraded a couple of months ago from 9.6 to 9.8 SR2, and this still doesn't work for ARIS Connect Viewer. Just for Connect Designers.

Regards,

Sébastien

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Martin Berger on February 18, 2016 - 14:15

Thanks for your answere.

We will check that when we run 9.8 SR3.

Regards,

Martin

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