Dear Support Team,

I am writing to request assistance regarding a reporting issue in ARIS.

Current Status:
I hold an ARIS Architect license for my entity, and I successfully generated reports last month without issues.

The Problem:
Currently, I am unable to generate specific reports for:

  1. License Audit
  2. Assigned and Unused ARIS Licenses

Despite having the Architect role, these specific reports are not generating as expected. Could you please clarify if there are specific permissions required for these administrative reports, or if there is a technical issue currently affecting this feature?

Looking forward to your guidance.

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