I can`t see request button in Incident Management Portal

Last activity on October 13, 2025 - 03:22 49 Views 2 Replies ARIS Cloud Support

Sun Gyu Lee on September 25, 2025

Hi, All.

I can`t see request button.

how to request in Incident Management Portal?

2 Replies

Alexander Cherednichenko on September 26, 2025 - 17:01

Hi
Open in a separate tab this page again

And click again on Raise support incident

Just recently had the same issue

or register to reply.

Sun Gyu Lee Author on October 13, 2025 - 03:22

How can I create a Support Incident?

The creation button is not visible.

The button was visible on the old portal I used, but it's not visible on the current (new) portal after the change.

If I need to request additional permission to see the creation button, how should I apply for it?