VM

Hello,

On ARIS Designer for SAP 7.2.2

I have two accounts. A & B

while trying to unlock a model with account A,  I get this message

"Organizational chart: Locking/Unlocking 'Model 1" failed because the item has been opened for editing by 'B'.

How can I close definitely Model 1 with account B? Obviously I have already tried to close all model and to exit ARIS while logged in account B without any effect.

Thank you for your help.

Regards,

Vincent

by Tanguy Petre
Posted on Fri, 05/16/2014 - 09:40

Hello Vincent,

Using Site manager you can log in onto your ARIS Server (site) and from there you can check all sessions open and kill the B session, this might help although logging out of your account B and closing ARIS should be enough but you might have a ghost session ...

Question is also : who has looked the model you are trying to unlock in the first place? is it A? If not, you need the administrator unlock (even if the error message is not telling you that ...)

Last resort is to restart you ARIS server, all edited models will be closed for sure

Hope it helps

Regards

Tanguy

0
by Vincent MALLARD Author
Posted on Fri, 05/16/2014 - 19:38

In reply to by tpetr

Hello Tanguy,

with ARIS Architect we used successfully the administrator unlock. Thanks a lot for the help.

Regards,

Vincent

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock