Hello,
On ARIS Designer for SAP 7.2.2
I have two accounts. A & B
while trying to unlock a model with account A, I get this message
"Organizational chart: Locking/Unlocking 'Model 1" failed because the item has been opened for editing by 'B'.
How can I close definitely Model 1 with account B? Obviously I have already tried to close all model and to exit ARIS while logged in account B without any effect.
Thank you for your help.
Regards,
Vincent
Hello Vincent,
Using Site manager you can log in onto your ARIS Server (site) and from there you can check all sessions open and kill the B session, this might help although logging out of your account B and closing ARIS should be enough but you might have a ghost session ...
Question is also : who has looked the model you are trying to unlock in the first place? is it A? If not, you need the administrator unlock (even if the error message is not telling you that ...)
Last resort is to restart you ARIS server, all edited models will be closed for sure
Hope it helps
Regards
Tanguy