ARIS Process Mining Accelerator for Accounts Receivable

FREE ACCELERATOR

ARIS Process Mining | Accounts Receivable | Order-2-Cash | SAP | Management Dashboard | Operational Excellence | 

This dedicated accelerator for ARIS Process Mining is purpose-built to optimize SAP-based Accounts Receivable process. It provides ready-to-use insights into critical use cases such as touchless collections, payment term mismatches, and days sales outstanding—helping you increase transparency, accelerate cash realization, and unlock measurable business value.

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Talk to our experts and see how an Accounts Receivable solution powered by ARIS Process Mining can unlock significant business value — from increased efficiency and transparency to the potential to free up millions in working capital.

What Process Mining Solves for Your Accounts Receivable

• MANUAL, TOUCH-HEAVY COLLECTIONS SLOWING DOWN CASH INFLOWS
  Automates repetitive dunning and reminder activities, prioritizes high-risk accounts, and increases the share of touchless collections.
• PAYMENT TERM MISMATCHES CAUSING DISPUTES AND DELAYED CASH
  Detects deviations between contractual, master data, and invoice-level payment terms, reducing disputes and improving predictability of cash inflows.
• HIGH DSO TYING UP WORKING CAPITAL
  Identifies root causes of delayed collections and accelerates cash realization through data-driven prioritization and process improvement.
• LACK OF END-TO-END VISIBILITY ACROSS INVOICING, COLLECTIONS, AND CASH APPLICATION
  Enables Finance and AR teams to see what actually happens across the end-to-end process, rather than relying on assumptions.
• HIGH PROCESS VARIANTS AND EXCEPTIONS IN SAP AR HANDLING
  Visualizes process variants and deviations to identify exception-heavy paths and support standardization and continuous process improvement.

What This Accelerator Delivers

This plug-and-play accelerator provides everything you need to analyze and improve SAP accounts receivable—preconfigured, actionable, and ready to use. It includes:

• Preconfigured transformation logic for the relevant SAP data model
• Ready-to-use accounts receivable KPIs
• Standard dashboards and analyses for key use cases
• Prepared to address typical accounts receivable pain points
• Fast deployment on ARIS Process Mining

Accounts Receivable Process: End-to-End Happy Path and Operational Variations

Accounts Receivable is made up of several interconnected process steps covering invoicing, collections, payment, and clearing. While a standard happy path exists, real-world Accounts Receivable is shaped by process variants and exceptions—such as dunning, disputes, and payment term mismatches—that arise in day-to-day operations and significantly impact cash flow, working capital, and customer satisfaction. The diagram below illustrates both perspectives.

Application Structure & Navigation

Control Tower Overview

The Control Tower surfaces the most common accounts receivable pain points—such as manual collections, payment term mismatches, and rising DSO—and presents them in a clear, business-driven view. This gives Finance Leadership a holistic understanding of performance and trends over time, helping them quickly assess the situation and target action where it matters most.

Monitoring and Impact

From the monitoring and impact dashboard, Finance Leadership can quickly see both the business scope—number of invoices and total value at risk—and the performance KPIs, such as DSO, touchless collection rate, and payment term mismatch %.

Root Cause Analysis

Following leadership's direction, the AR Manager's task is to identify how to quickly resolve outstanding receivables and unlock working capital. The Root Cause Analysis dashboard reveals why these issues occur. It surfaces bottlenecks, deviations, and manual touchpoints, and quantifies their financial and operational impact—ensuring improvement efforts are focused where they matter most. The manager can see exactly where friction exists in the collections cycle. Drilling down further, they can isolate problem areas and instantly switch perspectives—analyzing impact by customer, company code, payment term, or invoice category. This turns insight into action, enabling targeted fixes rather than broad, manual investigation.

Details

In the detailed operational view, the AR Analyst sees a prioritized list of invoices, along with the specific issues preventing each one from being collected on time. ARIS automatically classifies the root causes of delay, removing the need for manual investigation. Combined with contextual data like invoice value, payment status, and due date, the analyst can immediately determine which invoices require urgent intervention. From here, the analyst can take action directly, ensuring issues are addressed faster and cash flow impact is minimized.

Use-case specific navigation beyond the Dashboards

All use cases follow the same structured approach empowering managers, process analysts, and operational teams to consistently identify inefficiencies, assess impact, and take action. In addition:

• Process Explorer – Enables exploration of actual end-to-end process flows based on event data.
• Process Model Overlay – Compares the reference Accounts Receivable process with the process variants measured through process mining, highlighting deviations and compliance gaps.
• Process Overview – Allows users to analyze the full Accounts Receivable process beyond a single use case.

All dashboards come with:

• Main KPIs
• Use-Case specific KPIs
• Case-level Insights and Visualizations: Charts, Tables, Diagrams
• Multiple Filter: Dimensions, Categories
• Addressed Pain Points
• Potential Value Proposition
• Action Buttons

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