I need to make ARIS 9.7 Connect web server accessible from outside of my internal LAN through a reverse proxy. I have configured several systems through reverse proxies including ARIS Business Publisher with no issues but this ARIS 9.7 Connect server always seems to find a way back the client with it's internal name. Is there any special configuration required in 9.7 similar to the one suggested in this link for 7.2 (http://www.ariscommunity.com/users/bigjsko/2010-08-03-accessing-aris-outside-domain) to make it respond with "external.mydomain.com" instead of "internal.mydomain.com". Here is the extract:
**************************
3.Edit the userServerSettings.cfg (found in the ARIS server directory) to include the following:
<profiles>
<public options="--host aris.domainname.com" />
</profiles>
4.stop the ARIS services;
5.ensure that adminagentsvc.exe, arisserviceenabling64 are stopped (Review the taskmgr - this sent us for a loop)
6.start the ARIS services.
***********************
Appreciate any help.
Thanks,
Madhu
Runé Becker on
Dear Madhu,
Up to ARIS 9.7 determines by default the real server name (FQDN) which might be not resolvable from outside that domain. Therefore, in ARIS 9.8 setup you can specify a server name which you want to be used by ARIS.
Up to 9.8 you can use the workaround I described in this post: http://www.ariscommunity.com/users/ben-parris/2014-11-20-migrate-aris-9-connect-server-new-host
It's about two reconfigure commands in ARIS Cloud Controller to make ARIS using that server name (or IP address) you specified.
Cheers
Rune