AS

Hello, I got this error while running a report in my ARIS Architect local version. What Should I do?

by Robert Goldenbaum
Badge for 'Question Solver' achievement
Posted on Fri, 01/13/2017 - 15:26

Hi,

get more memory...   Or try DB.clearCaches() from time to time - depending on your report size...

BR Robert

0
by André Vitor Oliveira
Posted on Mon, 01/16/2017 - 20:24

Hi Ana,

I saw that you are using a local server and your ARIS Client need more memory to run.

You can add more available memory from your computer do be used by ARIS, also check if there is enough memory to run the ARIS and also your operation system.

Edit the file launcher.cfg :

\SoftwareAG\ARIS9.8\Client\client\config

use this line:

MaxHeapSize=1024

if client doesn't start try to run using this value:

maxHeapSize=768  

Save the file before to restart the Client.



 BR,



AO

0
by Ana Sequeira Author
Posted on Tue, 01/17/2017 - 11:42

Hello Thank you a lot for both answers, I can't really add more memory to my computer right now, and the script in the end, won't be runned on my computer. But on a server side computer. So I think it will be ok. Than you for the tips, I did try the clear cache but it didnt't solve it for me.

Thank you André Oliveira, that may help me a lot.

0
by Carsten Pitz
Posted on Tue, 01/17/2017 - 18:42

In reply to by Ana CSequeira

Hi Ana,

a way to increase the memory available to an application is to increase virtual memory. Some operation systems can do that on the fly, without a reboot and without adding hardware components to the computer. But this might lead to a significant performance drop. But it is worth a try. Just ask your system administrator to try that.

/Carsten

 

0

Featured achievement

Genius
You like to help others solve their problems by answering questions.
Recent Unlocks
  • KF
  • KH
  • RG
  • Profile picture for user Vee_ARIS
  • Profile picture for user smarty
  • PacMan

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock