error while starting ARIS Express: "launcher.cfg"

Hi,

please uninstall and delete the installation folder completely before installing Express 2.4c,

Bye,

Frank

Hi

I get the same error message and even if I delete the installation folder and reinstall I get the error message again. I am trying to run it on a Mac Pro computer with Parallells and Windows 10. Installing the Microsoft version of Aris Express.

BR

Fredrik

Hi,

i have already uninstalled and deleted all aris-folders before installing Express 2.4c. But its still not working. I have no idea how to fix it.

I hope someone can help pls.

Bye

Bilal

Hi Bilal,

you state that the message about a missing JRE is shown.

The system-wide installed JRE is not important, JRE (windows version) brings its own JRE.

It should be located in <installation folder>ARIS Express\client\jre, so there should be subfolders containing (bin and lib). Is that that case on your computer after installing?

Do you try to install on a remote directory?

Bye,

Frank

Hi Frank,

enclosed you find the screenshots of the installation folder. It contains all subfolder.

What do you mean with installing on a remote directory? I have just a local installation.

Regarding the error message something has to be wrong with the launcher file.

Bye

Bilal

The same here, today installed a clean Win 10, so for sure there are no registry problems etc.

 

Hi Bilal,

actually, the launcher.cfg should not be needed. Your installation seems to be ok...

You can try to place a file named "launcher.cfg" in the folder "<installation folder>\client\config" with the following content:

<?xml version="1.0" encoding="utf-8"?>
<launcherConfig>
  <jvmParams
    jvmPath="./jre"
    jars="./lib"
    userConfigPath=""
    jvmOptions="-Xmx750m;-XX:PermSize=64m;-XX:MaxPermSize=160m;-XX:+DisableExplicitGC;-Dsun.java2d.d3d=false;-Dsun.locale.formatasdefault=true"
    AutomaticMemoryManagement="true" />
</launcherConfig>

Bye,

Frank

Hi Frank,

have done as described but it doesnt help.

Bye

Bilal

So have I.

It doesn't help ...

Hello, I'm afraid I have the same error message, clean first-time installation on Windows 10.

Regards,

Florian

I have found a solution. 

Execute the file C:\Program Files\ARIS Express\client\lib\express.jnlp

After executing the file, a new application exe file will be generated. Install it in your desktop and use it to run the program.

You can email me at jmonagas@ecoem.com.ve for further assistance

Thank You Jose Monages!

It works fine

How do I uninstall Aris Express and start all over with a fresh install? I have this installed on Windows 10 on a Mac (using Virtualbox). I've had the same error message and follow other instructions on the forum which has not worked and I'd like to start fresh.

The uninstall on a Windows 10 OS seems to leave a number of Aris folders and files behind - something very common with Windows. How do I remove everything safely?

Hello Jose, I don't seem to have a file called 'express.jnlp in the location you've named. Where is this file? And by exexcute, do you mean 'click to open'?

I did not try Frank's solution as it doesn't seem to work for anyone and I also tried to launch the Express file which also did not work. I'm still unable to use Aris Express since upgrading.

Thank you, Jose!!!

I started express and then expresslauncher and a new shortcut on the desktop (win10) was created automatic.

Hello,

I faced the same problem recently, with almost the same setup: Win10 VM in Virtual Box on a Mac Sierra (10.12.4).

The current Java Version and Aris express have been downloaded and installed, but I didn't get it running. I found out that in the System panal "Java" in security tab the option "Java in Browser" (or similiar in English) had to been enabled (disabled by default).

After that, execute

jawas "C:\Program Files\ARIS Express\client\lib\express.jnlp

in the command program. It'll run afterwards (with a new Desktop icon).

Cheers.

Я выполнил рекомендацию - "Jose Monagas posted on 2016-11-21

I have found a solution.

Execute the file C:\Program Files\ARIS Express\client\lib\express.jnlp

After executing the file, a new application exe file will be generated. Install it in your desktop and use it to run the program."

а после осуществил запуск ARIS Express от имени администратора и проблема устранилась

I have tried the above suggestions with no success. I am running Windows 10. I love Aris Express, but starting to think I'll have to find a new tool. Can someone help with how to fix? Would be greatly appreciated as I don't want to learn a new tool and have to migrate all my docs. Thanks!!!

The download links for ARIS Express are not working and neither is the first use activation process.

FOR everybody:

get  file launcher.cfg by Frank Weyand (posted on 2016-10-28 ) to c:\Program Files\ARIS Express\client\ (only)

and copy msvcr100.dll to c:\Program Files\ARIS Express\client\ .

run ARIS Express.exe. :)

<?xml version="1.0" encoding="utf-8"?>

<launcherConfig>

  <jvmParams

    jvmPath="/jre"

    jars="/lib"

    userConfigPath="/config"

    jvmOptions="-Xmx750m;-XX:PermSize=64m;-XX:MaxPermSize=160m;-XX:+DisableExplicitGC;-Dsun.java2d.d3d=false;-Dsun.locale.formatasdefault=true"

    AutomaticMemoryManagement="true" />

</launcherConfig>

Thank You Jose Monagas!

Your advise is very useful.

the program has start working.

]

Where do we find msvcr100.dll ?

O meu estava com esse erro, fazendo isso resolveu, Obrigado!

I have the same problems on a W10 pro, Update 1709 with aris 2.4d. The installation is new, I've never installed Aris before on this maschine.

Executing the ArisExpress.exe doesn't work.

Copying the msvcr100.dll to c:\Program Files\ARIS Express\client doesn't work.

Creating the launcher.cfg with the content posted by Frank Weyand doesn't work.

Executing the file C:\Program Files\ARIS Express\client\lib\express.jnlp created a new Desktop icon, pointing to a location in the local java cache. This works, but it doesn't execute the installed version, but the downloaded web version. This is not what I want. I want to execute the installed version.

In another installation on a win 10 home in VirtualBox , everything works fine with aris 2.4b

This is not amousing ....

Hello Guys,

Even I faced the issue -  "Unable to find a JRE in the specified directory. Please repair the settings in launcher.cfg and try again". followed all options discussed above but nothing worked then tried below steps and it worked for me.

Removed the existing jvm path setting in system variable "Path" and Updated the Path value to *\jre\bin as given below and launched the application and it worked.

Path = C:\Program Files\ARIS Express\client\jre\bin

Thanks,

Santosh

Thank you, that helped. =)

Estava com o mesmo prolema após executar o processo do Jose Monagas deu tudo certo.

3 years, and this solution still works. Thank you Jose

Thank you Jose Monagas. As of 2019-09-04 the solution is working fine!

Please I got this error Installing Aris Express 2.4d.... I need an Urgent help please...

Where exactly do I find the newly generated file?

I am experiencing the same issues as everyone else here: "Unable to find JRE in specified directory. Please repair the setting in launcher.cfg and try again"

I have uninstalled and reinstalled. I have run the maintenance program. I've read through all of these comments and nothing works. 

What should I be doing. Please give explicit detailed instructions. 

Hi,

there is still the "webstart solution". Just make sure you have an 1.8 JRE installed locally. In the download area for epxress, just choose the "free download for other systems".

Bye,

Frank

Olá, o Aris não um

Apresenta o erro:"Não é possível encontrar um JRE no diretório especificado. Por favor, repare como configurações no launcher.cfg e tente novamente."

Executei todos os ajustes citados anteriormente e mesmo assim não funciona.
Exclui e instalei o software varia vezes sem sucesso.
Poderia por gentileza me ajudar nesta situação.

Thanks Jose, Your solution helped me to get Aris express running. Thank you for sharing. 

This worked for me!!!

none of the others did!

The solution explained by Jose Monagas is working.

Thanks.

Bonjour j'ai suivi toute la procédure que vous avez mis dans vos capture d'écran mais dans le dossier "lib" je n'ai pas "launcher" comment je pourrais faire?

merci

Dear Frank

I have recently changed my laptop. Installed ARIS Express, and when I started it, I received the following message instead.

"Unable to find a .JRE in the specified directory. Please repair the settings in launcher.cfg and try again".

I found that my machine did not have Java installed, and hence I downloaded and installed Java. Its version isVersion 8, update 291 - (build 1.8.0_291-b10).

Even thenI am getting that same error message.

Please guide me on what I should do to get ARIS Express running.

With best regards

Debashish

Please guide what I should do.

I was also checking the directory under ARIS Express\Client\jre in my older machine. That also does not have a launcher.cfg file, but ARIS Express runs there.

Hi Jose

I tried your solution, and it worked.

Thank you very much.

Debashish

Matter resolved. Thank you.

Thanks a lot, Jose! It's working now! :-)

how solved?

Hi,

have a look here: https://www.ariscommunity.com/users/yuhongchu/2019-09-02-aris-express-launchercfg-problem-jre-not-found

Bye,

Frank

i don't have: Execute the file C:\Program Files\ARIS Express\client\lib\express.jnlp

Hi Florian, 

please look at this: https://www.ariscommunity.com/users/yuhongchu/2019-09-02-aris-express-launchercfg-problem-jre-not-found

Bye,

Frank

Hi, I had the problem described and with Jose Monagas' solution you can solve it!

This path also leads to the target in october 2021 for version 2.4h. Great tip!

It helps. Thank you

Jose, thank you very much for your contribution.

Greetings.

Gracias, lo pude hacer sin problemas

Problem solved. The best solution so far.

Thanks a lot

Hi, your solution from 2016 solved my problem in 2022! Many thanks!!!!!

The problem might occur when installing the Aris Express with the Windows admin credentials ("Run as administrator"). In such case the regular users have the limited access to the Aris Express folder, namely they can run the *.EXE file but cannot write to this directory. Apparently, the writing permissions are necessary to put the *.CFG there.

So the first step is to change the folder permissions for the  Aris Express folder and enable writing to the regular users. Then one may try the solution with creating the *.CFG file and (important !) copying the "msvcr100.dll" to <Express installtion folder>\client\ from <Express installtion folder>\client\jre subfolders.

This method is descrribed in detail in this post