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How to request a new password

If you have lost your password, follow these instructions.

Procedure:

  1. Click on the avatar at the top of the page and click on “Reset your password”.
  2. Enter your username or e-mail address and click "Submit".
  3. A new password will be sent to you via e-mail.
  4. Click the “Reset password” button in the e-mail and you will be forwarded to “Reset password” page on ARIS Community.
  5. Click “Log in”.
  6. Enter a new password and repeat the password.
  7. Click “Save”.

Tip:

  • Check your spam folder when the e-mail is not coming.
  • When the email is not coming, please contact us and we will set you a new password.
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