I am looking for help, maybe someone is able to solve this issue and can give me some hints.
when exporting an aris-project as png or jpg I get not readable files (see attachment).
It seems the problem is my drive letter because it is named B and ARIS does not like that, on C it works correctly but on B it does not save the desired img-file.
So what should I change to be able to save pngs or jpgs on my "drive letter" B?
What Frank suggested: make sure the file ending is correct.
In addition you should consider changing your drive letter. "B" is not supposed to be used with hard disks but is reserved for the second floppy drive (and I don't think you are using one or even two!?). Instead you should use the letters "D" to "Z" for HDDs. Some programs might have troubles with HDDs assigned to the letters "A" and "B".
Cheers
Moritz
Thank you for your answers:
@Mr. Frank Weyand:
In my opinion the drive letter isn't the problem, it was just my first assumption.
And yes I wanted to give you an outlook which files ARIS does export misleadingly, these are the files that ARIS sometimes creates and not the disired pngs.
@Mr. Moritz Winzig:
I really like using the drive letter B and I will not change it. Till now I didn't encounter lots of problems because of this and as already mentionend it does not seem that the drive letter is the problem, because I had these exporting-problems also witch my C-Drive.
I just tried to export one adf-file to C and to B, it just worked fine (so B isnt the problem), but I still have no clue about why it didnt work some days ago, but as you can see in my screenshot, these files were created without any extension so there seems to be bug in ARIS or another program disturbs the export-function...