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Hi All -

I was hoping someone could share their strategy for using Org roles /departments / titles. We at Whirlpool are currently using roles and groups because we do not have synchronization with our HR organization or systems for ARIS yet. We also are not sure we want to go down that path - but are at least investigating what our long term strategy should be on this.

Is anyone using Title / Position, or are most staying to Roles / Groups. We are driving to a process based company, and hoping that we can use Department to tie in to our LV2 models.

Andy Lewis

Whirlpool Corp.

by Angie Pitt
Posted on Thu, 03/12/2009 - 18:48

Hi Andy. To date we are using role (ex: Project Team, Sourcing Specialist, Customer Service Specialist, Demand Planner, etc.) or department. As an organization we aren't necessarily consistent in Titles throughout different business units and regions and sometimes we use generic titles (ex: IS Professional to cover about 30 different people/roles). This can make it difficult to manage Titles in ARIS and it probably wouldn't add any more value than capturing role at this time. I'd be interested to hear how others are having success with this.

Angie

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by Ganesh J
Posted on Fri, 06/06/2014 - 10:33

Hi Guys,

As a part of a systems implementation project we have some very detailed and granular roles defined in our lower level business processes. E.g. purchase order processor, work order approver, maintenance master data approver.

From a system's security perspective such roles provide some good insight into the system objects relevant for that role. The lower level processes include transaction codes and system functionalities that the role must have. However from a business end user perspective they are not able to relate to such specific and granular roles. I totally understand their problem, I'd rather use roles such as employee, manager, warehouse clerk etc. 

We're still looking for a solution that meets both business end user's needs and the system security needs.

Any ideas?

Cheers

Ganesh

 

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