Database backup

Posted by Alexandra Nicolae

Posted on Thu, 08/29/2019 - 15:10 in ARIS Cloud Support

Hello,

I would like to make a backup for a database; can you please tell how to proceed?

Thank you.

3.3k

by Christoph Lorenz

Posted on Thu, 08/29/2019 - 15:30

Hello

what is the name of your project room?

Is it a ARIS Cloud Trial?

Then we can provide a backup to you

Best regards

Christoph

by Alexandra Nicolae Author

Posted on Fri, 08/30/2019 - 09:39

Hello;

The project room is totalsoftadv. It's not a trial, we have subscription. We could do it by ourselvs? I thought there was no functionality for this.

Thank you.

by Christoph Lorenz

Posted on Fri, 08/30/2019 - 10:34

You can backup the databases via ARIS Cloud Administration

Context Menu of the database --> backup (see screenshot)

If you need a backup of your complete tenant, you can contact the Software AG Global Support team with this request via https://empower.softwareag.com/

Regards

Christoph

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by Alexandra Nicolae Author

Posted on Fri, 08/30/2019 - 11:50

Ok, thank you!

Database backup

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