Wed, 2023-10-18 09:00
AN
Hello; I cannot access Aris Cloud, although I entered the correct log in data (project room totalsoft); I tried to reset the password but it doesn't work. Can you please advice?
Thank you.
Attachments:
Aris error.JPG
Aris error.JPG
Hi Alexandra,
I checked the system and I could not find a project room with the name totalsoft or totalsoft1 as you mentioned. Are you absolutely sure with the project room name? If not, please use the "Forgot project room name" functionality.
I hope this helps to solve the problem.
Kind regards
Eva
Hii Eva
I have posted a question about function tree no one is answering .Please can you help me...?
Thanks a lot! Yes, indeed the project room name was a different one, but I solved it.
Thank you!
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