Hi,
my Aris Cloud trial version will expire on friday 31/08.
I want to save the database. My project room name is testprocessi and Database name is My first Database (Export)
How can I do?
If i will renew the license will I be able to import the database?
Thank you,
Alice
Hi Ken,
thank you! I didn't receive the email from 'usermanagement@ariscloud.com' but I downloaded the file from this post.
I would like to somehow test that it is complete and correct but I have no way to open it at the moment.
If I renew my licence, will I be able to import this data? Or will data that has already been stored be retained in the event of renewal?
Thank you,
Alice
Hi Alice,
Your project room is an ARIS Cloud Basic project room and the trial cannot be extended.
You can request a new project room and import the database to that new room.
Regarding the email from the download request, I was informed that this does not occur for Basic rooms. Sorry for the confusion.
Regards,
Ken Herrmann
ARIS Cloud Operations
Kenneth Herrmann on
Hi Alice,
I requested the database download and it generated an email from 'usermanagement@ariscloud.com' with the link to download the database.
Did you receive such an email?
I also clicked on the link and downloaded the DB, then attached it to this post.
My First Database (Expert).zip
Let me know if this works for you.
Regards,
Ken Herrmann
ARIS Cloud Operations