Good morning,
I have a problem. I bought a license for Aris cloud but after the login I don't have the button "Launch" as you can see in the attached picture.
Can someone please help me?
Thank you!
Alice
Good morning,
I have a problem. I bought a license for Aris cloud but after the login I don't have the button "Launch" as you can see in the attached picture.
Can someone please help me?
Thank you!
Alice
Hi Alice
In the screenshot I could see "My licenses" - "no privileges assigned".
You user doesn't have license privileges to start the ARIS Cloud Viewer or Designer.
That's the cause why you don't have a "launch" button
regards
Christoph