(Something new I learned from Software AG this week)
What is the 'system' user?
The system user is created automatically. By default, the system user has all function privileges. This user can log in to process administration, ARIS Administration, User Management, and ARIS Process Board. In ARIS Architect and ARIS Designer, this user has all access privileges for all database groups of all databases. This user only uses up a license if a license privilege is activated for this user. The default password is manager. You should change the default password to prevent unauthorized access. You can change all user data except for the username.
Having more than one system user can avoid problems, if, for example, your single system user has forgotten his password. You can create additional system users or copy the existing system user. If your only system user was deleted accidentally, create a new one by using the superuser.
What is the user superuser?
The user superuser is created automatically and is reserved for Software AG Cloud operations usage. They use it to schedule backups and possibly apply administrator level settings to help fix issues when they are raised. Please do not change the password for superuser as it will break support processes that are already in place. By default, this user is assigned the User management, License management, and Configuration administrator function privileges. This user can also enable this function privilege for other users. Users of the superuser type do not use up a license. They manage the system administration but cannot use ARIS products due to license restrictions. It is the only user who cannot be deleted. You can change all user data except for the username.
What is the user 'arisservice'?
The user arisservice is created automatically. By default, this user is assigned the Database administrator and Process Governance administrator function privileges. This user only uses up a license if a license privilege is activated for this user. You should change the default password to prevent unauthorized access. You can change all user data except for the username.
What is the user 'guest'?
The user guest is created automatically. By default, no function or license privileges are assigned to this user. This user serves technical purposes only. It is not for use by end users. Logging in to ARIS Connect or other Software AG products with this user is not allowed. Further information is available in the Software AG license terms (http://softwareag.com/licenses).
