Aris Architect 9.8 installation issue

Posted by Alexander Graf

Posted on Tue, 09/22/2015 - 00:08 in Professional ARIS

Hello.

I'm having an issue with Aris Architect 9.8 installation. I launch the "setup" file, the InstallShield Wizard starts, and after a few seconds an error pops up (picture attached to the post). I click OK, and the installation stops, and nothing happens.

Hope you can help me. Any suggestions highly appreciated.

ARIS Architect

installation

File attachments

2015-09-21_223659.png

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by Runé Becker

Posted on Tue, 09/22/2015 - 11:27

Indeed, an empty window doesn't say much.

Could you please check whether there is a file ARIS_Install.log in folder %temp%?

Cheers

Rune

by Pavel Dvořák

Posted on Thu, 11/26/2015 - 12:18

Hello,

I have the same problem.

In log file is only:

2015-11-26 12:05:09 Setup start ####...

by Runé Becker

Posted on Thu, 11/26/2015 - 13:31

Dear Pavel,

Did you try to install on a Windows Server? Then I recommend to start the setup from a local disk and not from a network drive, and using the context menu item "Run as Administrator".

Cheers

Rune

by Lucas Andrade

Posted on Tue, 05/10/2016 - 21:33

I'm also facing a similar issue on a Windows 7 machine.

InstallShield aborts with no error message. I've tried on two other Windows 10 PCs and from different sources downloaded from Download Center (iso and zip files). They don't seem to be corrupted.

Any ideas? I understand Windows Server is not a prerequisite for the Client, right?

Log file just shows:

2016-05-04 13:34:43 Setup start ######################################################################################################

2016-05-04 13:34:55 Dialog : Dlg_SdWelcome

2016-05-08 12:00:43 Setup start ######################################################################################################

2016-05-08 12:00:50 Dialog : Dlg_SdWelcome

2016-05-09 08:37:02 Setup start ######################################################################################################

2016-05-09 08:37:09 Dialog : Dlg_SdWelcome

2016-05-09 20:46:02 Setup start ######################################################################################################

2016-05-09 20:46:08 Dialog : Dlg_SdWelcome

by Toine Schijvenaars

Posted on Wed, 06/08/2016 - 09:36

Is there any progress on this issue? I'm experiencing the same behavior.

Aris Architect 9.8 installation issue

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