Hello ARIS team,

I have recently joined ARIS cloud. But I am unable to set the password.

Whenever I use the link sent in my email to change the password, it directs me to this page and I am unable to change the password, no matter what password I use.

I am using a combination of Uppercase, lowercase, numbers and special characters - but still the website does not accept any password stating it does not meet the requirements.

I urgently need help.



by Runé Becker
Badge for 'Mastermind' achievement
Posted on Mon, 04/24/2023 - 14:20

Dear Tanmoy,

Since the error says that your password partly matces your user name, did you try to choose a password which avoids that?



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