Connect ARIS ARCM To ARIS Designer ERROR

Dear Ana,

As you installing "s" sizing which is meant for demo purposes only, I recommend to add ARCM on the same computer where ARIS Design Server already runs. That works well for 16 GB RAM computers, might also work with less RAM.

Cheers

Rune

In my computer I already run the ARIS Design Server, being that I have a connection in ARIS Architect for this server, also can acess ARIS Connect Server by browser. I can also ping between both servers. From arcm to designer one, and from designer one to arcm one.

My computer has 8GB Ram, but since I see that error in the log , I think the error may be the cause to the fact that service arcm_s never achieves status started, staying on "starting". Should I try medium installation?

I can't have arcm and design server in the same server, cause it would overwrite it.

(as it says in the documentation: "Do not install ARIS Risk & Compliance Manager on a server on which an ARIS Design Server or

ARIS Connect server is already installed. The ARIS Risk & Compliance Manager installation would

overwrite the infrastructure of the existing ARIS installation.") 

I could start arcm_s before using the command: reconfigure arcm_s zookeeper.connect.string="<sag-aris>:2181"

, so the problem is to make the connection I would assume

For a demo installation it's fine to add/configure arcm_s on top of ARIS Design/Connect Server. You would NOT add ARCM via its setup but by manual commands in ARIS Cloud Controller. But this would prevent you from updating your underlying ARIS Design/Connect Server via their setups. A first removal of the ARCM runnable would be needed.

But since your computer has only 8 GB RAM, that procedure won't work at all.

As you seemed to have followed strictly the ARCM documentation and restarted ARCM after the connection, then I can only recommend you to open a support ticket. Via this forum we can't solve installation issues. Please attach the log files from both servers to your support ticket: ARCM + ARIS Design/Connect Server.

Cheers

Rune

 

Thank you a lot Rune Becker for clarifying this issue for me.

I will follow your advise.

Once again, thanks for the overall help.

Cheers

Ana 

ok i found out the problem. Terrible mistake.

SOLUTION:

the mistake for the connection was in the command I did :reconfigure arcm_s zookeeper.connect.string="<sag-aris>:2181"

instead of 

reconfigure arcm_s zookeeper.connect.string="sag-aris:2181"