ARCM Dashboard Configuration

Ana Rita Lopes on October 24, 2018

Good afternoon,

I need help with a question related to configuring a Dashboard created with ARCM and CONNECT.

The ARIS version is 10.0.5.1243292, so we are talking about the new ARIS AWARE component.

The Dashboard, created in ARIS Connect, consists of a Data Feed that is represented by several types of information: ARCM links (information from risk assessments, tests to controls, approval workflow ...) + documents ( Connect repository) + among others. After developing Dashboard the view/ edit privileges have been assigned and at this point the set user group can see the Dashboard in the Connect> Repository (where it was created).

But in addition to where it was created (Connect> Repository> Dashboard), the Dashboard should be configured and made available in ARCM and Connect.

Image 1 - Where Dashboard + Data Feed was created (Connect)

Where I wanted to make the Dashboard available, but nothing appears (Connect - Image 2) and an error appears (ARCM - Image 3).

In relation to Image 2:

I think, automatically, the Dashboard should appear here, but nothing happens when you click in "Dashboard" in Connect > Home.

In relation to Image 3:

In ARCM, we have "My Dashboard" tab and, for the Dashboard to appear on this screen, it is necessary to configure the connection in the part of Admin> Integration> Dashboard (Image 4).

And I've already done the setup of 2 Dashboards, but none works. For setup a Dashboard, I had filled all the attributes (Image 5), including the Dashboard URL, but I do not know if I put the correct link? (Image 6).

After that, although the Dashboards appear in the ARCM > Home > "My Dashboard" tab, an error appears when we try to enter (Image 3).

How to put these two situations working?

I really appreciate your attention and all your help.

Best regards,

Ana Rita Lopes

Tags: #aris10; #arisaware; #arisconnect; #arisrisk&compliancemanager; #configuration

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5 Replies

Steffen Exeler on October 25, 2018 - 09:15

Dear Ana Rita,

so many questions... But a first thing I can see is that you put the GUID of the dashboard where the URL needs to be.

When you have the dashboard in a browser tab in Connect (after clicking on the dashboard link in the repository it opens), just copy the whole URL from the browser and paste it into the field in ARCM.

That should work then.

Besides, of course, the user needs to have all the necessary privileges for the dashboard and for the data.

Kind regards

Steffen

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Steffen Exeler on October 25, 2018 - 09:18

Second, to make the dashboard available at Connect Home screen, you need to add it via the Connect Self-Service Configuration. As Admin open the Connect Administration, go to the modification sets, open Home configuration and add a dashboard (various steps). Do you know how that is done?

Kind regards

Steffen

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Ana Rita Lopes Author on October 25, 2018 - 11:47 as Reply to Steffen Exeler

Good Morning Steffen,

Thank you very much for your help and I apologize for the amount of information in my previous email, I thought it made sense to give some context.

Regarding the first question, with your help, it is settled! I was counting on something much more complex and I did not realize that, in fact, it made perfect sense that the solution was just the copy of the URL. Thanks.

Best Regards,

Ana Rita Lopes

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Ana Rita Lopes Author on October 25, 2018 - 12:21 as Reply to Steffen Exeler

Good morning again,

Regarding the second question, I do not know how to do this step, I confess that I had tried to solve my problem by adding the Dashboard, as shown in the image below.

But I think the screen that you are referring to, is the image below, and here I have not made any changes.

I already used this "function" for other themes but to add Dashboard I do not know what to do.

Thanks if you can help me one more time!

Best Regards,

Ana Rita Lopes

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Steffen Exeler on October 25, 2018 - 13:00 as Reply to Ana Rita Lopes

Hi Ana Rita,

that is mixing up things a little. In the first screen you can manage URL aliases for dashboards. That means, in the data feeds yu can use "ARCM" instead of "http://myserver/arcm/". You would not add a dashboard link here.

On the second screen you are right, that is the self service configuration for Connect. If you leave your mouse on the "Pasos" modification set you will see an edit penicl at the right side. Click it. Then there should be a tab named "Home". On this, you hopefully see "system" configuration enabled and below "Components of section A" with "Dashboards" in the list below. Again, look for the edit pencil when your mouse is on it. This brings you to the list of dashboards that are visible at this home screen section "Dashboards". Add yours.

Hops, this helps.

Regards

Steffen

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