Profile picture for user Ana Rita Lopes

Good afternoon,

I have a problem related to the Risk Reviewer's responsibility in the risk assessment, and i need your help!

What happened so far:

- Risk assessment is generated;

- The risk owner completes the assessment attributing the impact/ probability;

- The Reviewer receives the result and gives his opinion, accepting or rejecting the risk assessment.



But currently, the Risk Reviewer is unable to accept a risk assessment and an error message appears:



I would like to understand what is happening because client is in the evaluation period of all risks of the Organization and it is very important to solve this issue.

To help resolve this problem, I also send the log files, which are collected through the D:\SoftwareAG\ARIS10.0\support\collectLogFiles.bat file.



Thank you. Best Regards, 

Ana Rita Lopes

by Steffen Exeler
Posted on Wed, 02/13/2019 - 10:06

Dear Ana Rita,

this looks like a technological problem. Please raise a support issue.

Kind regards

Steffen

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