Hi,
This is regarding an error encountered in ARIS 7.2 (version 7.2.2.589499 (SR 2011_02) when a web-service request is passed.
We have a web-service request which requests data from ARIS and in turn receives the requested data.
The web-service invokes reports in ARIS, which in turn executes and returns the requested data to web Service.
We have this working on our test ARIS server, however on our production ARIS server we receive the following error ( as below)
It looks like error with internal product classes. Some lib files missing, not sure.
Request you to kindly help in identifying this error.
Please note we have the same setup working on our test server.
Request support finding the cause of this error and a solution. Thanks a lot!!
Regards, Anupama
Log file :
Dec 4, 2012 8:55:48 AM INFO: -----------------------
Dec 4, 2012 8:55:48 AM INFO: Authentication successful.
Dec 4, 2012 8:55:48 AM INFO: -----------------------
Dec 4, 2012 8:55:48 AM INFO: The operation getData has been invoked.
Dec 4, 2012 8:55:48 AM FINE: The configuration file has been read.
Dec 4, 2012 8:55:48 AM FINE: The request has been unmarshaled.
Dec 4, 2012 8:55:49 AM SEVERE:
Caused by:
com/idsscheer/framework/graphics/implementation/AToolkit
java.lang.NoClassDefFoundError: com/idsscheer/framework/graphics/implementation/AToolkit
at com.idsscheer.aris.common.AConstants.initThreeDEffectConstant(Unknown Source)
at com.idsscheer.aris.common.AConstants.<clinit>(Unknown Source)
at com.idsscheer.aris.cscommon.scriptrunner.AScriptRunnerBase.getClientLicenseKey(Unknown Source)
at com.idsscheer.aris.cscommon.scriptrunner.AScriptRunnerBase.runReentrantSafe(Unknown Source)
at com.idsscheer.aris.cscommon.scriptrunner.AScriptRunnerBase.run(Unknown Source)
at com.idsscheer.aris.cscommon.scriptrunner.AScriptRunnerBase.run(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.idsscheer.arisciticus.common.scriptrunner.ScriptRunnerInvoker.invoke(ScriptRunnerInvoker.java:183)
at com.idsscheer.arisciticus.server.ws.C1WebService.performWsOperation(C1WebService.java:90)
at com.idsscheer.arisciticus.server.ws.C1WebService.getData(C1WebService.java:51)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sun.xml.ws.api.server.InstanceResolver$1.invoke(InstanceResolver.java:246)
at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:146)
at com.sun.xml.ws.server.sei.EndpointMethodHandler.invoke(EndpointMethodHandler.java:257)
at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:93)
at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:598)
at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:557)
at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:542)
at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:439)
at com.sun.xml.ws.server.WSEndpointImpl$2.process(WSEndpointImpl.java:243)
at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:444)
at com.sun.xml.ws.transport.http.HttpAdapter.handle(HttpAdapter.java:244)
at com.sun.xml.ws.transport.http.servlet.ServletAdapter.handle(ServletAdapter.java:135)
at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:129)
at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:160)
at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: com.idsscheer.framework.graphics.implementation.AToolkit
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClassInternal(Unknown Source)
... 46 more