I installed Aris, but when activating the account, it performs authentication and does not proceed, no error message appears.
I already tested another against and another computer but the result is the same.
Does anyone know what can it be?
10 Replies
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Dear Mr Arruda,
I'm dealing with the same problem.
IT center tried to solve the problem, but situation is still same as on your picture.
Probably it's external issue.
I've contacted ARIS and hope to get feedback.
Kind regards,
Adrijana Agatić -
Hi all,
We have fixed a issue some minutes ago. Could you please try again, it should work now.
Sorry for the inconvenience.
Kind regards.
Eva -
Dear Eva,
Thank you for feedback. Now it's all ok with my ARIS.
Kind regards,
Adrijana Agatić
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Hi Eva, I am experiencing the same problem. Please assist.
Thanks,
Denver
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Dear colleagues,
I have the same question/issue. As I understood Aris did not even try to send user information - I wittingly put wrong user information and Aris did not inform me that I used wrong name/password, just freezing on this step, I waited for one day as was recommended on the other threads, but nothing changed.
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Hi Eva, I am experiencing the same problem. Please assist.
Thanks,
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Is there any indication of when this issue will be resolved, please?
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Hi!
Now i have the same problem(Could you please help with it?
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I have same issue.. it is installed a year back.. and this problem is there since inception.
Not sure what is the issue
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