Hi,
While running a report to generate a RACI Matrix we are facing the errors attached. Can someone help me to troubleshoot these errors?
BR,
Ashwini Dharrao
Hi,
While running a report to generate a RACI Matrix we are facing the errors attached. Can someone help me to troubleshoot these errors?
BR,
Ashwini Dharrao
Hi Ashwini
Is this ARIS Cloud Advanced or another ARIS installation? What report do you start ?
regards
Christoph
Hi Christoph,
We have standard ARIS Business Architect (9.8). It is a customized report which we had built to generate RACI matrix.
BR,
Ashwini
Ah okay.
I asked because you posted in the ARIS Cloud group. Because of the error message I would assume your server needs additional memory. You should allocate more memory to the abs runnable
see chapter
5.8.2.8 Provide additional memory
of the ARIS SERVER INSTALLATION AND ADMINISTRATION GUIDE
Best regards
Christoph
Dear Ashwini,
I see the Garbage Collection is full and need to freed up for the report to be executed successfully.
Do all your runnables have sufficient memory ?
Is the Java GC being taken care of regularly?
Once the above are done , report will be successfully executed.
Cheers,
ZZ