Unable to unlock an object

Comments

Comment by Rune Becker

Posted on 2018-05-28

Dear Annelize,

As you already tried the unlock function, but didn't get the expected result, there's not much more we could recommend here as a generic advice.

You better open a support ticket, providing your server's log files for inspecting this issue.

Cheers
Rune

Comment by Annelize Wiehahn

Posted on 2018-05-28

Thank you, did open a support ticket.

Comment by Pankaj Patel

Posted on 2018-05-28

Hi Annelize,

Did you check from the Server Administration console with the help of Sessions command. If you find any sessions,terminate user connection by Kill <Session ID> command.

Thanks,

Pankaj

Comment by Annelize Wiehahn

Posted on 2018-05-28

Hi Pankaj

I only work in the UMC Admin, asked server admin to restart server and will see if that works.

Will check the Server Administration console if we get problem again.

Thank you.

Comments

View posts by Tag

Follow us