Good afternoon,
since the new version of Aris Cloud has been released we have ecountered this problem: the pdf report for the graphic is not available.
We tried to change also the browser (Mozzilla, Chrome, Explorer) but the result is the same, it doesn’t work.
The problem is present in several “rooms”.
We need a quick solution for this problem.
Thank you
Hello
This effect should be solved in the meantime.
Could you please test again?
regards
Christoph
Hi.
I got the same issue as Lucia. Attached the error message.
Could someone please fix the issue?
Thanks.
Best Regards, Mic
Could someone please give me a feedback to this issue?
Thanks!
Mic
Hi Mic
Do you still have this effect? We have fixed a report issue last week.
Best regards
Christoph
Hi Chris.
I made some report tests in the diagram type "Organizational chart". Meanwhile I tried to swap also the languages.
I attached the results.
Thanks.
Mic
Hello
We plan to solve this effect with the new ARIS Cloud release 10 Service Release.This service release is planned for end of May/ beginning of June.
Best regards
Christoph