Hello,
I am using ARIS Cloud with a user account on a 'Designer' license. I've downloaded the client software package (consisting of 'ARIS Architect & Designer 9.8', 'ARIS Server Administrator 9.8' and 'ARIS Symbol Editor 9.8').
I can connect the Server Administrator to my ARIS Cloud by specifying the hostname (eu.ariscloud.com), username/password, the tenant and checking 'Use SSL'.
However, when I try to do the same with Architect & Designer, I get the following message:
"User *** has no license for using 'ARIS Designer or ARIS Architect'. Make sure that a suitable ARIS Connect or ARIS Design Server license is available on the server."
I really want to be able to edit models through the client software, but it is unclear to me how I can achieve this. I seem to have a Designer license when I look at the User Management in ARIS Cloud, but I can not seem to connect through the client.
Is this the correct way to design my models through the client?
Hi
It's technical not possible to connect to ARIS Cloud Basic/Advanced via ARIS Architect/Designer .
ARIS Cloud Basic / Advanced offers the clients ARIS Cloud Viewer/ ARIS Cloud Designer and ARIS Administrator.
ARIS Architect/Designer can be used with ARIS Cloud Enterprise.
Best regards
Christoph