ARIS database backups - cloud storage

Last activity on January 28, 2025 - 10:14 294 Views 5 Replies Administration & User Management

Ben Corcoran on April 28, 2023

Hi ARIS community.
Previously, we've been manually making regular backups of our ARIS databases and saving them to network storage.
If we ever needed to tinker or restore, we could use the local backups and just create or recreate a database (or import them into the test server). Soon our access to that particular network drive will be switched off. Our ARIS server is currently running from an AWS instance.

What we're considering is creating a bucket on the AWS instance to store the backups, which would have the added benefit (I think) of being able to get the server to execute a script to back the databases up overnight instead.

Is there anything we need to be wary of here, or anyone had similar experiences or different solutions?

Tags: #aris10; #arisarchitect; #cloud

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Runé Becker on April 28, 2023

Dear Ben,

I would recommend to use ARIS Tenant Management to backup each and every piece of your ARIS installation, and not just the ARIS databases. I assume you have created or changed report scripts, macros, filters, templates etc., also documents, dashboards, maybe even individual workflows, and last but not least, configuration and modification sets. All of that will be within a tenant backup.

You can access ARIS Tenant Managemnt via https://YouARIS/tm.

And in TM you can download, delete, and even schedule tenant backups.

Cheers
Runè

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Runé Becker on April 28, 2023

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Dear Ben,

I would recommend to use ARIS Tenant Management to backup each and every piece of your ARIS installation, and not just the ARIS databases. I assume you have created or changed report scripts, macros, filters, templates etc., also documents, dashboards, maybe even individual workflows, and last but not least, configuration and modification sets. All of that will be within a tenant backup.

You can access ARIS Tenant Managemnt via https://YouARIS/tm.

And in TM you can download, delete, and even schedule tenant backups.

Cheers
Runè

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BC

Ben Corcoran on May 3, 2023 as Reply to Runé Becker

Thanks a lot Runè - I'm reasonably new to ARIS, and wasn't around when it was set up at my organisation, so the Tenancy stuff is a bit new to me. I've had a look at the documentation and it looks like I've got a problem accessing the Tenant Management system (can't seem to log in as superuser). Appreciate you pointing me in the right direction, hopefully I can figure out how to access it!

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Runé Becker on May 3, 2023 as Reply to Ben Corcoran

Please note ARIS Tenant Management keeps its data in tenant #master where by default are two user acounts: system and superuser. And of course, it's highly recommended to change their the default password of the both user accounts for securing your ARIS installation, because logging into #master enables access to ALL other tenants' content!

Cheers
Runè

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Darja Osipova on January 28, 2025

Hello Runè,

may I am allowed to access this page if our ARIS is on cloud by software AG?

Thanks!

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Alexander Cherednichenko on January 28, 2025 as Reply to Darja Osipova

For the Cloud, it does not work; there is only a manual backup, and it is only for DBs. If/when you want to migrate to the Enterprise edition, SAG will transmit this data. However, Cloud users do not have access to this functionality.

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