ARIS database backups - cloud storage

Dear Ben,

I would recommend to use ARIS Tenant Management to backup each and every piece of your ARIS installation, and not just the ARIS databases. I assume you have created or changed report scripts, macros, filters, templates etc., also documents, dashboards, maybe even individual workflows, and last but not least, configuration and modification sets. All of that will be within a tenant backup.

You can access ARIS Tenant Managemnt via https://YouARIS/tm.

And in TM you can download, delete, and even schedule tenant backups.

Cheers
Runè

Thanks a lot Runè - I'm reasonably new to ARIS, and wasn't around when it was set up at my organisation, so the Tenancy stuff is a bit new to me. I've had a look at the documentation and it looks like I've got a problem accessing the Tenant Management system (can't seem to log in as superuser). Appreciate you pointing me in the right direction, hopefully I can figure out how to access it!

Please note ARIS Tenant Management keeps its data in tenant #master where by default are two user acounts: system and superuser. And of course, it's highly recommended to change their the default password of the both user accounts for securing your ARIS installation, because logging into #master enables access to ALL other tenants' content!

Cheers
Runè

Hello Runè,

may I am allowed to access this page if our ARIS is on cloud by software AG?

Thanks!

For the Cloud, it does not work; there is only a manual backup, and it is only for DBs. If/when you want to migrate to the Enterprise edition, SAG will transmit this data. However, Cloud users do not have access to this functionality.