Hello all,

I have an issue connecting the Aris Architect client with the publisher server. My Publisher Server is redirecting all http to https by modifying the web.xml file.

We are using Aris 9.8 version and My publisher server http port is 80 and https port is 443.


When i add the publisher server i specify the port 80

1. While https is not enforced i am able to connect to my publisher server from the Aris Architect client.

2. While https is enforced i am not able to.

3. The thing is that i have the same setup in my dev environment (same port numbers and same https config) and it is working properly with https enforced.


Any idea ?



by Martin Schröder
Badge for 'Contributor' achievement
Posted on Thu, 04/13/2017 - 17:37

Hello Bernard,

I am not quite sure to understand what you are trying to do.

1.) If you want to set up the connection from Aris Design/Connect Server to Publisher Server from your Architect client and your Publisher is not listening on the default port, then you need to configure Design/Connect Server first:

(My incidents solution by SAG support) to change a Design Server property (port 80 as an example):

  • Open the ARIS Server Administrator (arisadm90.exe) tool and connect to your ARIS server
  • Enter the following command: set abs.bp.port 80
  • The setting will become active instantly

This way of config change will not be overwritten by an update installation of ARIS, whereas manually editing the corresponding file


is "unsafe".

2.) Which Aris release do you use? Your mentioning a modified Publisher/tomcat web.xml reminds me of changes when updating to Aris 9.8.6 / 9.8.7. Only the ARIS - Update Cookbook instructs to manually update the Design Server's web.xml:

7.7 Update setting for ARIS Publisher Server
When updating to ARIS 9.8 SR6 or SR7 a manual file needs to be updated in order to properly publish ARIS databases
from ARIS Design/Connect Server to ARIS Publisher Server. For an installation sizing m the file web.xml can be found in


Search for remoting.DispatcherServlet and add ONLY the highlighted block <init-param>...</init-param> right before the closing tag </servlet>:


Regards, Martin

by André Vitor Oliveira
Posted on Thu, 04/13/2017 - 18:54

Hi Bernard,

Are you getting some error when you try to use Https? Did you upload some client certificated to java ?

If you have some error, send the screenshots here.
Also I can say to you to check the 'administration_guide' and see the topic "8.3 HTTPS connection fails (SSL)", there are some error messages and steps to fix.




Featured achievement

You blog more than you breathe, and your articles stand out: Create 20 more articles, receive very good feedback and stimulate conversations
Recent Unlocks


Weekly | All-time
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon