To increase the understanding of process and process thinking
Organizations are connections of processes (interdependent vs silo)
Like a car, we need all the parts and if one fails, it may impact the other parts
Having that mindset, if you change your processes, it may impact others
BPM focuses on aligning strategic goals from top leadership to the front line and the customer, fostering a culture of continuous improvement. It also involves employees in process improvement efforts, giving them a sense of ownership and responsibility, which leads to higher engagement and motivation
BPM is a strategic approach that organizations use to improve their processes by identifying and resolving inefficiencies. It helps businesses detect and reduce operational bottlenecks, accelerate the development of new products, meet new and changing risk and compliance guidelines, and increase customer satisfaction
