Hi,
We have earlier this year installed ARIS 9.8 Design Server using postgres database with only a few users. Our company now bought a bundle containing a Publisher Server license and 100 Viewer licenses. All of these licenses have been imported to the UMC of the current Design Server. I installed the Publisher Server using the medium installation and MSSQL database following the Installation Document step by step. I did not import any licenses during the installation but I defined our old server as the UMC server (where the licenses are imported). When trying to access the Publisher Server it directly says that "the license you are using is not correct". Is there something I'm missing? Or is the license not imported the right way?
This is my first post here as I'm new to Aris. Sorry if this is in the wrong category.
Martin Schröder on
Hello Björn,
managing ARIS licenses is a bit of a jungle.
The Publisher license and corresponding "extension packs" should be imported on the Publisher server during installation, in addition to loading it in Connect UMC. If you did not do it by means of the setup dialog, you can add it later (cf. Server Install Guide, provide license files for ARIS Publisher Server using ACC)
1. Save the license zip file on the Publisher server, e. g. d:/source/Publisher_Server_key.zip
2. Start ARIS Cloud Controller (ACC)
3. ACC+ localhost>stop businesspublisher_m
4. ACC+ localhost>enhance businesspublisher_m with license local file "d:/source/Publisher_Server_key.zip"
(Note: forward slashes apply also on windows)
5. ACC+ localhost>start businesspublisher_m
The imported file name should show in:
In the UMC assign ARIS viewer licenses to all users/usergroups accessing Publisher exports.
Regards, Martin