SR27 issue with graphics copy

Dear Alexander,

I assume you refer to the web-based Designer. You are right, that this worked in the Java-based Designer clients. The background is, that Java provides some native support for the Windows clipboard for Copy & Paste of non-textual data from or to other applications. But web browsers come with some additional security restrictions when accessing the clipboard. Therefore this has not been implemented so far in the web-based clients. What you can use there is an export of the graphic to a file.

Just checked if it is already in our ideas portal and found an entry. So it seems, there are also others who think this is desirable. So you could vote on: Copy ARIS Connect and paste vector graphics | ARIS - SHARE YOUR IDEAS

Kind regards

Dirk

Hi Dirk,

Thank you for repyl!

I'm sorry, my bad—I did not mention this. I'm talking about Java-based (Architects) tools. 

So yes, I've tested on (different clients, different SRs) in SR26, SR25, SR24... etc. it works as it should work - you copy a piece of the model (or the entire model) and paste it whenever you need. in SR27 it does not! The paste command is not active in office apps. One client has SR27 as Enterprise edition, and another - as Cloud Advanced Architect - the same problem.

It seems this is a bug.

Export graphics is not an option at all:

• A recent case - I had to copy about 40 model pieces into the presentation. 40 files for export is a very very sad story. 
• Now, with Export you have only emf, png, jpg. And emf (at least with SR27) cannot be opened with any office app, it looks as corrupted.
• And the quality of the jpg and png after export is far from exciting, unfortunately.

I would appreciate it if you could check this copy/paste issue and fix it for the current or further releases.

Thank you! 

Hi Alexander,

ok, if it is related to the Java-based tools only, this could indeed be a bug. At least I'm not aware of a change we did here by purpose. The best would be, if you could open a Support ticket for this.

Dirk

Hi Alexander,

I have the same issue with SR27 compared to SR24. My first guess was, that it depends on the JRE version or on the JRE configuration. But this seems not to be the reason. It's the same behaviour with the same JRE version: SR24 works, SR27 not.

And: There is no difference between the JAVA download client as Jar file and the installed client with an embedded JRE.

What I am doing actually is to makes screen shots from a high resolution monitor. This is fully sufficient for presentations and better than the jpg graphic export.

Regards

Klemens

Thank you! If you have an Empower account and can raise the issue, I'd appreciate it. 

Because in my case, I have to do it for each customer's account, and it is a so long story...

SAG's support confirmed - that it is a bug, and will be fixed in the next release