Thu, 2023-06-29 17:00
CB
We're introducing CX management into our ARIS process modelling and was wandering if there is a way to auto-generate a customer touchpoint map from existing CX models (CX journey map; CX landscape map etc).
We're introducing CX management into our ARIS process modelling and was wandering if there is a way to auto-generate a customer touchpoint map from existing CX models (CX journey map; CX landscape map etc).