Server 'LOCAL' cannot be started. Unable to start.

Last activity on October 1, 2023 - 11:21 332 Views 5 Replies University Relations

Christian Marzi on March 20, 2021

Hallo zusammen,

nach mehrfacher Installation erscheint mit immer foldende Fehlermeldung wenn ich versuche ARIS Architect & Designer zu starten.

"Server 'LOCAL' cannot be started. Unable to start." Als Passwort habe ich "manger" eingegeben. Ist das normal, dass man hier ein Passwort eingeben muss? Das Passwort habe ich von meinem Prof erhalten.

Ich verwende "ARIS Education Package for Students | Single-user local Installation".

Die Log-Datei ist anbei.

Windows 10 Pro

8 GB RAM

Hat hier jemand eine Idee? Liegt es an der Verbindung zum lokalen Server?

Attachments

log aris.txt

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André Vitor Oliveira on March 22, 2021

Hi
Please increase the memory ran to complete the installation, the log files says:

LastError Message: It is recommended that you have 8 GB of free memory. Currently, only 4 GB of free memory are available.

Based on the ARIS requirements documentation needs at leat 8GB to local server and 20gb of freespace..

BR
AO

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Shalini Akula on March 22, 2021

Dear Christian Marzi,

I noticed from the log file attachement that the host name contains an illegal character such as an underscore ('_').

Hostname labels may contain only the letters 'a' through 'z' (in a case-insensitive manner), the digits '0' through '9', and the hyphen ('-'). Dots ('.') are only allowed if they seperate two domain parts. Labels must not start or end with a hyphen.

Please replace all illegal characters with hyphens ('-') to solve the issue.

Please refer to FAQ's for more details.

With kind regards,

Shalini Akula

Student Employee

University Relations

Uhlandstrasse 12, 64297 Darmstadt, Germany

E: shalini.akula@softwareag.com

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Christian Marzi on March 22, 2021
Dear Shalini Akula,

thank you for your quick response. I renamed my hostname and deleted the "-". Additionally I reinstallt ARIS. I still get the same problem shown. Do you have any other suggestions?

Best regards

Chris

I attached the new log file.
- log server.txt
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André Vitor Oliveira on March 22, 2021

Best reply

Hi
Please increase the memory ran to complete the installation, the log files says:

LastError Message: It is recommended that you have 8 GB of free memory. Currently, only 4 GB of free memory are available.

Based on the ARIS requirements documentation needs at leat 8GB to local server and 20gb of freespace..

BR
AO

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Blagoy Boyadzhiev on March 23, 2021
Hello Team,

I have installed ARIS.98.11.0.1273883_Client with Local DTB, but not able to run it. In the attachmment I am sharing the error message when trying to log in and the log file as well.
- 2021-03-17-13-55-55-ARIS_Install_full.docx
- Aris-error.PNG
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Christian Marzi on March 23, 2021 as Reply to André Vitor Oliveira

Hello Mr. Oliveira,

thank you for your quick response. I already suggested that issue. I will work with ARIS via a virtual Lab provided by my university. There I shouldn't have that problem.

Thanks for your help.

BR

Chris

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