CM

Hallo zusammen,

nach mehrfacher Installation erscheint mit immer foldende Fehlermeldung wenn ich versuche ARIS Architect & Designer zu starten.

"Server 'LOCAL' cannot be started. Unable to start." Als Passwort habe ich "manger" eingegeben. Ist das normal, dass man hier ein Passwort eingeben muss? Das Passwort habe ich von meinem Prof erhalten.

Ich verwende "ARIS Education Package for Students | Single-user local Installation".

Die Log-Datei ist anbei.

Windows 10 Pro

8 GB RAM

Hat hier jemand eine Idee? Liegt es an der Verbindung zum lokalen Server?

File attachments
by Shalini Akula
Posted on Mon, 03/22/2021 - 09:50

Dear Christian Marzi,

I noticed from the log file attachement that the host name contains an illegal character such as an underscore ('_').

Hostname labels may contain only the letters 'a' through 'z' (in a case-insensitive manner), the digits '0' through '9', and the hyphen ('-'). Dots ('.') are only allowed if they seperate two domain parts. Labels must not start or end with a hyphen.

Please replace all illegal characters with hyphens ('-') to solve the issue.

Please refer to FAQ's for more details.

 

With kind regards,

Shalini Akula

Student Employee

University Relations 

Uhlandstrasse 12, 64297 Darmstadt, Germany

E: shalini.akula@softwareag.com

0
by Christian Marzi Author
Posted on Mon, 03/22/2021 - 10:28

Dear Shalini Akula,

thank you for your quick response. I renamed my hostname and deleted the "-". Additionally I reinstallt ARIS. I still get the same problem shown. Do you have any other suggestions?

 

Best regards

Chris

 

I attached the new log file.

File attachments
0
by André Vitor Oliveira
Posted on Mon, 03/22/2021 - 19:47

Hi
Please increase the memory ran to complete the installation, the log files says:

LastError Message: It is recommended that you have 8 GB of free memory.  Currently, only 4 GB of free memory are available.

Based on the ARIS requirements documentation needs at leat 8GB to local server and 20gb of freespace..

BR
AO

0
by Christian Marzi Author
Posted on Tue, 03/23/2021 - 10:24

In reply to by André Vitor

Hello Mr. Oliveira,

thank you for your quick response. I already suggested that issue. I will work with ARIS via a virtual Lab provided by my university. There I shouldn't have that problem.

Thanks for your help.

BR

Chris

 

0
by Blagoy Boyadzhiev
Posted on Tue, 03/23/2021 - 08:07

Hello Team, 

I have installed  ARIS.98.11.0.1273883_Client with Local DTB, but not able to run it. In the attachmment  I am sharing the error message when trying to log in and the log file as well.

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock