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In the last decade new technologies and market needs fostered globally distributed teams and processes. We see an increasing number and impact of distributed teams in our own ARIS development as well as at our customer’s site. These changes speed up and are supported by new technologies like Web 2.0, Enterprise 2.0 or the well known Social Networks that are used to for business contacts.

From a BPM point of view this phenomenon leads to distributed processes and distributed process responsibilities. Therefore communication between people at different places gains more and more importance. Especially in process management processes like Release Cycle Management (RCM) or Change Management (CM) the requester for a new release or a process change and the process owner can be located at different places, but need to discuss process changes and their impact.

Exactly these discussions about processes are the focus of ARIS Collaboration, which is available with ARIS 7.2. Collaboration allows you to share your ARIS Screen and the models you see within it at real time. For example in a change management process the process owner can share the process changes that he did with the requestor of the change and discuss it. During a collaborative session video, voice and text chat is offered. You can create votings or mark something in a model like painting on a whiteboard. Furthermore the moderator, who incited the other participants to the Collaboration session, can give the control to a participant what allows him to use the whole functionality of the moderator’s ARIS.

Compared to other application sharing tools ARIS Collaboration helps you to find the right collaboration partners by

  1. Inviting participants based on model attributes (i.e. the creator of a model or the user that did the last change to a model, see the screenshot)
  2. Inviting participants from organizational models just in one click via the context menu
  3. Inviting other ARIS database users

collaboration

The benefit of ARIS Collaboration is saving time and cost for distributed teams and making communication more efficient. I hope you like our new feature and can benefit from it.

by Pierre Pilven
Posted on Thu, 04/21/2011 - 15:46

Hey Christian,

Y've upgraded ARIS IT Architect 7.1 to 7.2 and ARIS Server 7.1 to 7.2, I tried to rigth clic on a model to try the feature described on your article but I have no menu entry called Start collaboration session with.

Do you have any idea to solve this issu ?

Best regards,

Pierre

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by Frank Weyand
Posted on Sat, 04/23/2011 - 21:47

Hi,

the collaboration is only available if collaboration is "switched on" by the soft key you're using.

Since you probably use an old key, the collaboration is not available.

Bye,

Frank

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by Pierre Pilven
Posted on Mon, 07/18/2011 - 11:12

Hey,

I've asked IDS for new keys 7.2, i've upgraded to 7.2 the server and clients ABA.

I still not have collaboration menu...

Do you have any ideas ?

Do I have to mention to IDS that i want 7.2 keys for collaboration or the standard 7.2 keys activat by default collaboration ?

Best regards,

Pierre

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by Theo Padding
Posted on Mon, 08/22/2011 - 15:57

Hi Pierre,

Did you get an answer on the collaboration license question? I am currently doing a proof of concept with ARIS 7.2 and want to test the collaboration as well.

If you do not have the answer, I will ask IDS as well.

Regards,

Theo

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by Ellen Kahler
Posted on Mon, 08/22/2011 - 16:31

In reply to by Marika

I have received updated 7.2 license keys from Software AG.  I am now waiting on instructions on how to set-up NetViewer.  Also considering impact if we are going to allow suppliers & customers to participate in Collaboration -- allowing external email addresses.  How is your POC going?

Ellen

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by Pierre Pilven
Posted on Mon, 08/22/2011 - 16:36

Hello,

I've setup ARIS with new 7.2 keys allowing collaboration.

I have now a new Menu called collaboration on ABA7.2, i've tested it but I have an error. I think it's due to security resons, i'm waiting for a SAG response to tell me which port we have to open to be able to connect SAG web service used for collaboration.

I'll tell you how it's going on.

Pierre

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by Frank Weyand
Posted on Wed, 08/24/2011 - 12:54

Hi,

these are the ports and adresses you need to allow in your firewalls in order to use online collaboration:

Uses server URLs:

  1. *.netviewer.com
  2. *.ariscommunity.com

Used ports:

  • HTTPS port 443
  • HTTP port  80
  • TCP port 2000
  • TCP port 2377

Bye,

Frank

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by Theo Padding
Posted on Wed, 08/24/2011 - 14:43

Thank you all! I forwarded the last post to our technical support.

To return to the question of Ellen: the main purpose of the POC is to improve performance.

Regarding new functionality: ARIS Process Governance will replace our Release Cycle Management solution and ProcessWeb (currently used) will be implemented for publishing.

Collaboration was an idea, but when I see the reactions I expect that it will have no priority.

It is expected that collaboration will only be used internally in the future.

Regards,

Theo

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by Ellen Kahler
Posted on Fri, 09/30/2011 - 15:01

Are you using APG yet in production wuth Global ptocesses?

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by Ellen Kahler
Posted on Fri, 09/30/2011 - 14:59

I've gotten as far as with Collaboration as we can go until we get a connectivity request in place to get through the fire wall.  After enabling proxy and entering autoproxy.jci.com port 80 under View/Options the service attempts to start now.

Ellen

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by Francois BAUX
Posted on Sat, 06/15/2013 - 19:31

Great feature :)

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