CD

Hi,

I have a very strange error regarding Scriptrunner. We use scriptrunner to execute the automated Business Publisher export. Before we upgraded to Aris 7.1.0.405230 (SR 2009 03) this automation worked like a charm. After the update of the server and the Buisiness Publlisher server the outomation gave us this error:

ERROR: D:\Program Files\ARIS7.1\server\lib\JavaDongleWrapper.dll: Can't load IA

32-bit .dll on a AMD 64-bit platform

java.lang.UnsatisfiedLinkError: D:\Program Files\ARIS7.1\server\lib\JavaDongleWrapper.dll:

Can't load IA 32-bit .dll on a AMD 64-bit platform

        at java.lang.ClassLoader$NativeLibrary.load(Native Method)

        at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1778)

        at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1674)

        at java.lang.Runtime.load0(Runtime.java:770)

        at java.lang.System.load(System.java:1005)

        at com.idsscheer.lipo.hkprot.ADongle.loadNativeLib(Unknown Source)

        at com.idsscheer.aris.cscommon.scriptrunner.AScriptRunnerBase.getDongleContent(AScriptRunnerBase.java:218)

        at com.idsscheer.aris.cscommon.scriptrunner.AScriptRunnerBase.getClientLicenseKey(AScriptRunnerBase.java:200)

        at com.idsscheer.aris.cscommon.scriptrunner.AScriptRunnerBase.run(AScriptRunnerBase.java:344)

        at com.idsscheer.aris.cscommon.scriptrunner.AScriptRunnerBase.run(AScriptRunnerBase.java:102)

        at com.idsscheer.aris.server.tools.scriptrunner.AScriptRunner.main(AScriptRunner.java:41)

 

Does anybody have any idea why we would get this error - the sever is a 64bit server therefor the updrade would have been the 64bit version of the software, as I understand the Aris installation software will automtically detect to install 64bit version of Aris - Am I correct?.

Is it possible that the JavaDongleWrapper.dll may not be a 64bit dll or replaced by the installation version and hence the error - if so what can I do to replace this file without running the upgrade again or a reinstall of the software? That is if the JavaDongleWrapper.dll is not a 64bit dll.

Thank you

Ciska

 

by Oliver Lauer
Posted on Mon, 02/08/2010 - 08:51

Hi Ciska!

This problem is solved with the newest Service Release of ARIS Platform.

BR

Oliver

 

0

Featured achievement

Question Solver
Share your expertise and have your answer accepted as best reply.
Recent Unlocks
  • BZ
  • Profile picture for user TEF_Bernd
  • ПЦ
  • CR
  • BH
  • PacMan

Leaderboard

|
There is still some space in this week's top 5 for you - this is your chance to become one of our top members of this week. Register now to start collecting points!
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock