DS

Hi all!

This is my first time using Aris. I installed version 2.4d and my first step was opening a .ADF file, but the file didn't open — when I clicked on the file to open it, the "open file" window closed, but the file did not open. The same thing happens when I try to create a new file. The mouse cursor shows it's trying to create or open a file, but one second later it stops and nothing happens.

I've refreshed Java, uninstalled Aris, cleaned the registers, reinstalled it, but the problem persists.

Could anyone please help me out?

by André Vitor Oliveira
Posted on Thu, 07/29/2021 - 23:06

Hi
Maybe you're using some newest Java version, I would suggest you to use some java 1.8 previous versions before build 291.. maybe could try the build 202. Also there are some exception files when you have issues with the Express, should be available at "%userprofile%\ARISExpress\log" ...

BR
AO

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