Hello Community,

Aris express did not start. When i install the Aris Express programm everything seems to be ok but when i click on the icon i become a error message: Unable to find a JRE in the specified directory. Please repair the settings in launcher.cfg and try again. The Problem is that there is no launcher.cfg file on my Laptop. So what could i do.

Best Regards


by Frank Weyand
Posted on Mon, 12/17/2018 - 17:58


Since we were still not able to reproduce this on our side, you could do the following:

1.) use the "free download for other systems" in the download section for Express

- or -

2.) try something, user "Santosh Kumar Nadipena" tried to solve the problem:

    Removed the existing jvm path setting in system variable "Path" and Updated the

    Path value to *\jre\bin as given below and launched the application and it worked.

    Path = C:\Program Files\ARIS Express\client\jre\bin



by Jose M. Martin
Posted on Mon, 01/21/2019 - 15:31

I cannot start ARIS Express. I have user and password for ARIS Community. I enter my User and Password in the Activation Wizard, but nothing happens. I think that application is trying to validate my user but it seems it is in a permanent loop and the window does not change for the next step "4. Select language".

Attached you can find the window I see

by Lydia Kullmann
Posted on Thu, 01/24/2019 - 17:01


I do have the same problem and would be very interested in this problems solution.

Hopefully someone knows the answer.

Thank you so far!

by Sven Fach
Posted on Fri, 05/17/2019 - 15:45


I have the same problem and would be very interested in solving it.

Would be nice if someone could help...



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