ARIS Express on Mac OS X. Performance problems (proxy???)

Eugene Barbashin on July 25, 2011

Problem:

ARIS Express (AE) starts normally but when I try to do something it hangs for a moment (about 1 minute!) after each click.

System Configuration:

MacBook Air 1,4 GHz Intel Core2Duo, 2 Gb DDR3 RAM

Mac OS X 10.6.8

Java SE 6 ver 1.6.0_26-b03-384 64 bit

Note:

I use proxy in my office network and AE every launch gets proxy authorization.

At home I have a direct connection, and there are no problems with AE performance

What's the problem? Proxy? Internet connection?

It's really impossible to use product :(

2 Replies

Frank Weyand on July 25, 2011

Hi,

just one remark: Express is not officially supported for Mac. Every user is free to use it in every environment supporting an appropriate webstart environment, but it is supported and release for Windows systems.

Bye,

Frank

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Eugene Barbashin on July 25, 2011

I know. But problem not in Mac - in other location (and LAN) I use AE normally on MacBook. What questions I should ask to our sysadmin?

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