BD

Hello,

after last update of ARIS Express to version 2.4c I cannot launch ARIS Express. Following error is displayed: "Unable to find a JRE in the specified directory. Please repair the settings in launcher.cfg and try again".

Java 8 Update 111 is present on my computer. Uninstalling and installing of setup.exe was not helpful. File "launcher.cfg" ist not existing on installing path of ARIS Express.

Can help me someone?

by Frank Weyand
Posted on Wed, 10/26/2016 - 08:53

Hi,

please uninstall and delete the installation folder completely before installing Express 2.4c,

Bye,

Frank

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by Deleted User
Posted on Wed, 02/08/2017 - 10:59

In reply to by Frank Weyand

How do I uninstall Aris Express and start all over with a fresh install? I have this installed on Windows 10 on a Mac (using Virtualbox). I've had the same error message and follow other instructions on the forum which has not worked and I'd like to start fresh.

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by Deleted User
Posted on Wed, 02/08/2017 - 11:04

In reply to by mattruss1 (not verified)

The uninstall on a Windows 10 OS seems to leave a number of Aris folders and files behind - something very common with Windows. How do I remove everything safely?

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by Debashish Bhattacharyya
Posted on Mon, 05/24/2021 - 15:33

In reply to by Frank Weyand

Dear Frank

I have recently changed my laptop. Installed ARIS Express, and when I started it, I received the following message instead.

"Unable to find a .JRE in the specified directory. Please repair the settings in launcher.cfg and try again".

I found that my machine did not have Java installed, and hence I downloaded and installed Java. Its version isVersion 8, update 291 - (build 1.8.0_291-b10).

Even thenI am getting that same error message.

Please guide me on what I should do to get ARIS Express running.

With best regards

Debashish

Please guide what I should do.

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by Debashish Bhattacharyya
Posted on Mon, 05/24/2021 - 15:54

In reply to by debabhatta

I was also checking the directory under ARIS Express\Client\jre in my older machine. That also does not have a launcher.cfg file, but ARIS Express runs there.

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by Fredrik Wiik
Posted on Thu, 10/27/2016 - 11:28

Hi

I get the same error message and even if I delete the installation folder and reinstall I get the error message again. I am trying to run it on a Mac Pro computer with Parallells and Windows 10. Installing the Microsoft version of Aris Express.

BR

Fredrik

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by Bilal Düzenli Author
Posted on Thu, 10/27/2016 - 11:41

Hi,

i have already uninstalled and deleted all aris-folders before installing Express 2.4c. But its still not working. I have no idea how to fix it.

I hope someone can help pls.

 

Bye

Bilal

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by Frank Weyand
Posted on Thu, 10/27/2016 - 12:30

Hi Bilal,

you state that the message about a missing JRE is shown.

The system-wide installed JRE is not important, JRE (windows version) brings its own JRE.

It should be located in <installation folder>ARIS Express\client\jre, so there should be subfolders containing (bin and lib). Is that that case on your computer after installing?

Do you try to install on a remote directory?

Bye,

Frank

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by Bilal Düzenli Author
Posted on Thu, 10/27/2016 - 17:21

In reply to by Frank Weyand

Hi Frank,

enclosed you find the screenshots of the installation folder. It contains all subfolder.

What do you mean with installing on a remote directory? I have just a local installation.

Regarding the error message something has to be wrong with the launcher file.

Bye

Bilal

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by coralie romain
Posted on Fri, 05/21/2021 - 11:55

In reply to by duezenb

Bonjour j'ai suivi toute la procédure que vous avez mis dans vos capture d'écran mais dans le dossier "lib" je n'ai pas "launcher" comment je pourrais faire?

merci

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by Dennis van Enckevort
Posted on Fri, 10/28/2016 - 01:32

The same here, today installed a clean Win 10, so for sure there are no registry problems etc.

 

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by Frank Weyand
Posted on Fri, 10/28/2016 - 16:30

Hi Bilal,

actually, the launcher.cfg should not be needed. Your installation seems to be ok...

You can try to place a file named "launcher.cfg" in the folder "<installation folder>\client\config" with the following content:

<?xml version="1.0" encoding="utf-8"?>
<launcherConfig>
  <jvmParams
    jvmPath="./jre"
    jars="./lib"
    userConfigPath=""
    jvmOptions="-Xmx750m;-XX:PermSize=64m;-XX:MaxPermSize=160m;-XX:+DisableExplicitGC;-Dsun.java2d.d3d=false;-Dsun.locale.formatasdefault=true"
    AutomaticMemoryManagement="true" />
</launcherConfig>

Bye,

Frank

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by Bilal Düzenli Author
Posted on Wed, 11/02/2016 - 11:07

In reply to by Frank Weyand

Hi Frank,

have done as described but it doesnt help.

Bye

Bilal

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by Falk Fasshauer
Posted on Fri, 11/11/2016 - 13:25

In reply to by duezenb

So have I.

It doesn't help ...

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by Florian HOUEL
Posted on Mon, 11/14/2016 - 18:53

Hello, I'm afraid I have the same error message, clean first-time installation on Windows 10.

Regards,

Florian

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by Jose Monagas
Posted on Mon, 11/21/2016 - 21:12

I have found a solution. 

Execute the file C:\Program Files\ARIS Express\client\lib\express.jnlp

After executing the file, a new application exe file will be generated. Install it in your desktop and use it to run the program.

You can email me at jmonagas@ecoem.com.ve for further assistance

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by Deleted User
Posted on Wed, 02/08/2017 - 12:13

In reply to by jrafamonagas

Hello Jose, I don't seem to have a file called 'express.jnlp in the location you've named. Where is this file? And by exexcute, do you mean 'click to open'?

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by Akhmet Akhmetov
Posted on Fri, 12/23/2016 - 08:34

Thank You Jose Monages!

 

It works fine

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by Deleted User
Posted on Wed, 02/08/2017 - 12:25

I did not try Frank's solution as it doesn't seem to work for anyone and I also tried to launch the Express file which also did not work. I'm still unable to use Aris Express since upgrading.

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by Cee Dee
Posted on Mon, 04/10/2017 - 17:12

Thank you, Jose!!!

I started express and then expresslauncher and a new shortcut on the desktop (win10) was created automatic.

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by Thies S.
Posted on Tue, 04/18/2017 - 21:54

Hello,

I faced the same problem recently, with almost the same setup: Win10 VM in Virtual Box on a Mac Sierra (10.12.4).

The current Java Version and Aris express have been downloaded and installed, but I didn't get it running. I found out that in the System panal "Java" in security tab the option "Java in Browser" (or similiar in English) had to been enabled (disabled by default).

After that, execute

jawas "C:\Program Files\ARIS Express\client\lib\express.jnlp

in the command program. It'll run afterwards (with a new Desktop icon).

Cheers.

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by Victor Victor
Posted on Mon, 05/01/2017 - 11:03

Я выполнил рекомендацию - "Jose Monagas posted on 2016-11-21

I have found a solution.

Execute the file C:\Program Files\ARIS Express\client\lib\express.jnlp

After executing the file, a new application exe file will be generated. Install it in your desktop and use it to run the program."

а после осуществил запуск ARIS Express от имени администратора и проблема устранилась

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by Jack Brooks
Posted on Tue, 05/02/2017 - 15:30

I have tried the above suggestions with no success. I am running Windows 10. I love Aris Express, but starting to think I'll have to find a new tool. Can someone help with how to fix? Would be greatly appreciated as I don't want to learn a new tool and have to migrate all my docs. Thanks!!!

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by Arsalan Waheed
Posted on Tue, 09/26/2017 - 17:21

The download links for ARIS Express are not working and neither is the first use activation process.

File attachments
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by Miroslav Uher
Posted on Wed, 09/27/2017 - 20:14

FOR everybody:

get  file launcher.cfg by Frank Weyand (posted on 2016-10-28 ) to c:\Program Files\ARIS Express\client\ (only)

and copy msvcr100.dll to c:\Program Files\ARIS Express\client\ .

run ARIS Express.exe. :)

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by Miroslav Uher
Posted on Wed, 09/27/2017 - 20:18

<?xml version="1.0" encoding="utf-8"?>

<launcherConfig>

  <jvmParams

    jvmPath="/jre"

    jars="/lib"

    userConfigPath="/config"

    jvmOptions="-Xmx750m;-XX:PermSize=64m;-XX:MaxPermSize=160m;-XX:+DisableExplicitGC;-Dsun.java2d.d3d=false;-Dsun.locale.formatasdefault=true"

    AutomaticMemoryManagement="true" />

</launcherConfig>

 

 

 

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by Thomas Litsch
Posted on Sat, 05/12/2018 - 00:41

I have the same problems on a W10 pro, Update 1709 with aris 2.4d. The installation is new, I've never installed Aris before on this maschine.

Executing the ArisExpress.exe doesn't work.

Copying the msvcr100.dll to c:\Program Files\ARIS Express\client doesn't work.

Creating the launcher.cfg with the content posted by Frank Weyand doesn't work.

Executing the file C:\Program Files\ARIS Express\client\lib\express.jnlp created a new Desktop icon, pointing to a location in the local java cache. This works, but it doesn't execute the installed version, but the downloaded web version. This is not what I want. I want to execute the installed version.

In another installation on a win 10 home in VirtualBox , everything works fine with aris 2.4b

This is not amousing ....

 

 

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by Santosh Kumar Nadipena
Posted on Thu, 07/26/2018 - 09:13

Hello Guys,

Even I faced the issue -  "Unable to find a JRE in the specified directory. Please repair the settings in launcher.cfg and try again". followed all options discussed above but nothing worked then tried below steps and it worked for me.

Removed the existing jvm path setting in system variable "Path" and Updated the Path value to *\jre\bin as given below and launched the application and it worked.

Path = C:\Program Files\ARIS Express\client\jre\bin

Thanks,

Santosh

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