The afternoon of the first ARIS day at the IUG in Riga ended with a very strong ARIS Cloud session. We had two very interesting presentations covering two different topics. The first one was by Yara that migrated shortly to an ARIS Cloud Enterprise edition. Stuart Trott told about their reasons, migration steps, lessons learned and benefits. The session was particularly valuable for users who are in similar situations and think about migrating to the cloud.
Only a few weeks after the migration to ARIS Cloud Enterprise Yara could generate some very good early feedback by the users.
The second presentation by Parkmobile gave some insights on the use case of BPM-CXM convergence. It highlighted the values of customer experience management and how important it is to combine it with BPM.
The project is done with an ARIS Cloud Advanced edition in the public cloud. It was impressing to see how much in possible to do with this edition. The presentation was very valuable for users thinking about customer experience management and how to approach this challenge.
After all, the cloud session was a perfect closing to a successful first day of the international ARIS user group meeting in Riga.