I'm trying to install an ARIS server on a Linux suse 13, but when I go to the setup and try to install get the message of the photo, I go to the logs files and can't find anything.
if someone happened something like this tell me what I can try.
Thanks.
|ERROR|Thread-31| com.softwareag.aris.setup.xlayer.sl.Error - Code: 600 Message: Installing Service Registry. FAILED: CommandResult{result=[31mUnable to configure runnable zoo_m on node node.[0m
Unable to access remote repository at http://WIN-H37G3G:13131: WIN-H37G3G: Name or service not known. Make sure that the repository location is correct and that your repository is up and running. Also check if the repository requires authentication. If authentication is required, you can provide authentication info using the remote.repository.username and remote.repository.password configuration parameters.
As you execute the ARIS Server setup from a Windows computer for installing ARIS Server on a remote computer (your Linux computer), did you make sure that the required ports were opened up in the firewall of the both computers?
Please refer to ARIS Server Installation - Linux.pdf, located in .\Documents\English\3 Installation\31 Initial installation\312 Server\3121 Basic (Single node). There you will find the required ports:
In the Linux operating system the port 14000 must be open
In the Windows operating system the ports 13131-13140 must be open to give access to the setup repository server
