I am new to ARIS and we just upgraded to Advanced after only a month or so on Basic. I want to create a Product Tree model but it isn't available in the drop-down when clicking 'Create Model'. After doing reasearch, I feel like I needed to copy the Intermediate filter, add the Product Tree model to the filter, apply the filter to my database, and then retry creating a new model. However, it doesn't work. No matter what I've tried I simply can't see ANY difference in the list of model types in the drop down for creating models. I'm assuming this problem will be common to all sorts of things in ARIS, such as adding Attributes.
Can someone PLEASE help me? I've been VERY frustrated with this product. It is VERY hard to understand and there's NO RESOURCES available, other then the Help pages and this forum. And the help pages provide some help but not much.