Hello everyone,
I'm trying to install Aris 9.8 Design server but the installation process take to much time to end (about 20 hours), it gets stucked on "Step 2 of 13 db runnables are being installed" and returned the error message: "Errors occurred during the installation process. Unable to install." I followed the steps described in installation guide and runned the setup file as administrator.
If anyone can help, i'll be very thankfull?
The log file contents are bellow:
2016-11-07 14:38:41 Debug OnSetUpdateMode
2016-11-07 14:38:50 Setup start ######################################################################################################
2016-11-07 14:38:59 Dialog : Dlg_SdWelcome
2016-11-07 14:39:10 Dialog : Dlg_SdLicenseEx
2016-11-07 14:39:12 Dialog : PARAM_Dlg_Select_Edit-REMOTE-URL
2016-11-07 14:39:37 Dialog : remote.Install.URL localhost
2016-11-07 14:39:37 Dialog : remote.b.Install FALSE
2016-11-07 14:39:37 Dialog :
2016-11-07 14:39:37 Dialog :
2016-11-07 14:39:37 Dialog :
2016-11-07 14:39:37 Dialog : remote.PW *
2016-11-07 14:39:37 command :list
2016-11-07 14:41:42 stderr: Unable to add node localhost to ensemble.
2016-11-07 14:41:42 stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS).
2016-11-07 14:41:44 Dialog : Dlg_SdAskDestPath_LocalDrive
2016-11-07 14:41:49 Dialog : PARAM_Dlg_SdShowDlgEdit_Enable-ExternalIP
2016-11-07 14:41:55 Dialog : SERVER.ExternalIP.active
2016-11-07 14:41:55 Dialog : Loadbalancer.HTTPD.servername
2016-11-07 14:41:55 Dialog :
2016-11-07 14:41:55 Dialog :
2016-11-07 14:41:56 Dialog : PARAM_Dlg_SdShowDlgEdit_Enable-CHANGECURRENTUSER
2016-11-07 14:42:50 Dialog : AGENT.CHANGE.active TRUE
2016-11-07 14:42:50 Dialog : AGENT.CHANGE.USER ESPM
2016-11-07 14:42:50 Dialog : AGENT.CHANGE.password *****
2016-11-07 14:42:50 Dialog :
2016-11-07 14:42:50 Dialog :
2016-11-07 14:42:51 Dialog : PARAM_Dlg_SdShowDlgEdit_Select-HTTP_PORT
2016-11-07 14:43:44 Dialog : Loadbalancer.HTTPD.port 1080
2016-11-07 14:43:44 Dialog : Sd_Http_PORT_select_.checked TRUE
2016-11-07 14:43:44 Dialog : Loadbalancer.HTTPD.ssl.port 443
2016-11-07 14:43:44 Dialog : Sd_Https_PORT.checked
2016-11-07 14:43:44 Dialog :
2016-11-07 14:43:44 Dialog : .checked
2016-11-07 14:43:44 Dialog :
2016-11-07 14:43:44 Dialog : .checked
2016-11-07 14:43:45 Dialog : PARAM_Dlg_SdMemoryType-MEMORY
2016-11-07 14:43:51 Dialog : memory.modell l
2016-11-07 14:43:51 Dialog : PARAM_Dlg_SdLicChooser
2016-11-07 14:44:05 Dialog : lic.select TRUE
2016-11-07 14:44:05 Dialog : lic.source E:\AEP multi for faculty.zip
2016-11-07 14:44:06 Dialog : Dlg_BP_DB_System
2016-11-07 14:44:10 Dialog : PARAM_Dlg_SMTP_SERVER
2016-11-07 14:44:17 Dialog : SERVER.MAILSERVER.active FALSE
2016-11-07 14:44:17 Dialog : SERVER.smtp.host
2016-11-07 14:44:17 Dialog : SERVER.smtp.port
2016-11-07 14:44:17 Dialog : SERVER.smtp.mailerid
2016-11-07 14:44:17 Dialog : SERVER.smtp.account
2016-11-07 14:44:17 Dialog : SERVER.smtp.password *****
2016-11-07 14:44:17 Dialog : SERVER.smtp.crypt FALSE
2016-11-07 14:44:18 Dialog : PARAM_Dlg_SdShowDlgEdit_Enable-PROXY
2016-11-07 14:44:21 Dialog : SERVER.PROXY.active
2016-11-07 14:44:21 Dialog : SERVER.PROXY.host
2016-11-07 14:44:21 Dialog : SERVER.PROXY.port
2016-11-07 14:44:21 Dialog : SERVER.PROXY.account
2016-11-07 14:44:21 Dialog : SERVER.PROXY.password *****
2016-11-07 14:44:21 Dialog :
2016-11-07 14:44:21 Dialog :
2016-11-07 14:44:22 Dialog : PARAM_Dlg_Radio_Options_2-STARTMODUS
2016-11-07 14:44:25 Dialog : start.AUTO_START TRUE
2016-11-07 14:44:25 Dialog : start.MANUAL_START FALSE
2016-11-07 14:44:27 Dialog : Dlg_SdStartCopy
2016-11-07 14:44:33 ###### START ####IDS_Get_Runable_run_Status######
2016-11-07 14:44:33 # command : list
2016-11-07 14:46:37 # stderr: Unable to add node localhost to ensemble.
2016-11-07 14:46:37 # stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS).
2016-11-07 14:46:37 # ###### END ####IDS_Get_Runable_run_Status######
2016-11-07 14:46:37 command : stopall
2016-11-07 14:48:41 stderr: Unable to add node localhost to ensemble.
2016-11-07 14:48:41 stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS).
2016-11-07 14:48:41 command : quick killall
2016-11-07 14:50:45 stderr: Unable to add node localhost to ensemble.
2016-11-07 14:50:45 stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS).
2016-11-07 14:51:22 CMDLINE : addon "TARGETDIR=C:\SoftwareAG\ARIS9.8"
2016-11-07 14:51:22 UPDATEMODE : FALSE
2016-11-07 14:51:22 This is a virtual machine. Type: VMware product such as VMware Player, VMware Workstation, or VMware Server
2016-11-07 14:51:22 EXTENDEDMEMORY: 8388152 K
2016-11-07 14:52:25 registry: type S KeyName PATH Value C:\SoftwareAG\ARIS9.8
2016-11-07 14:52:25 registry: type S KeyName Version Value 98.5.0.1091879
2016-11-07 14:52:25 registry: type S KeyName Codeline Value //ALL/rel/9.8/98.5.0
2016-11-07 14:52:25 registry: type S KeyName ARISHOME Value C:\SoftwareAG\ARIS9.8\server
2016-11-07 14:52:26 exitcode 2 net start ARISCloudAgent
2016-11-07 14:52:26 ###### START ####Check whether ARIS Agent is running.######
2016-11-07 14:52:26 # command : list
2016-11-07 14:54:29 # stdout:
2016-11-07 14:54:29 # stdout: On node localhost 0 runnables are installed.
2016-11-07 14:54:29 # list
2016-11-07 14:54:31 # ###### END ####Check whether ARIS Agent is running.######
2016-11-07 14:54:31 command : -f C:\Users\FERNAN~1\AppData\Local\Temp\2\{115B0818-894A-4049-BBA9-0855D9808433}\{7B3B41FD-F2F8-4C36-8C4A-89F98B3E3601}\set_by.pt
2016-11-07 14:56:34 stdout:
2016-11-07 14:56:34 stdout: Executing command "set installed.by="ARIS Agent setup;1091879;98.5.0.1091879""
2016-11-07 14:56:34 stdout: Successfully set configuration parameter installed.by to ARIS Agent setup;1091879;98.5.0.1091879 on node localhost
2016-11-07 14:56:34 script:
2016-11-07 14:56:34 script Length: 0
2016-11-07 14:56:56 ###### START ####Check whether ARIS Agent is running.######
2016-11-07 14:56:56 # command : list
2016-11-07 14:58:59 # stdout:
2016-11-07 14:58:59 # stdout: On node localhost 0 runnables are installed.
2016-11-07 14:58:59 # list
2016-11-07 14:59:01 # ###### END ####Check whether ARIS Agent is running.######
2016-11-07 14:59:01 command :get agent.version
2016-11-07 15:01:04 stdout:
2016-11-07 15:01:04 stdout: On node agent.version:
2016-11-07 15:01:04 stdout: "98.5.0.1091879"
2016-11-07 15:01:04 script:
2016-11-07 15:01:04 script Length: 0
2016-11-07 15:01:09 webserver : install vcredist_2010_x86.exe
2016-11-07 15:01:35 webserver : LAUNCHED Port: 13131 PATH: C:\Users\FERNAN~1\AppData\Local\Temp\2\aris_install_http_server_20161107143850
2016-11-07 15:01:35 command : set autostart.mode=off
2016-11-07 15:03:38 stdout:
2016-11-07 15:03:38 stdout: Successfully set configuration parameter autostart.mode to off on node localhost
2016-11-07 15:03:38 command : set local.repository.only=FALSE
2016-11-07 15:06:41 stdout:
2016-11-07 15:06:41 stdout: Successfully set configuration parameter local.repository.only to FALSE on node localhost
2016-11-07 15:06:41 command :list
2016-11-07 15:09:44 stdout:
2016-11-07 15:09:44 stdout: On node localhost 0 runnables are installed.
2016-11-07 15:09:44 command : set local.repository.only=FALSE
2016-11-07 15:12:47 stdout:
2016-11-07 15:12:47 stdout: Successfully set configuration parameter local.repository.only to FALSE on node localhost
2016-11-07 15:12:47 command : -f C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\repository_url.pt
2016-11-07 15:15:50 stdout:
2016-11-07 15:15:50 stdout: Executing command "set remote.repository.url="http://localhost:13131/repo""
2016-11-07 15:15:50 stdout: Successfully set configuration parameter remote.repository.url to http://localhost:13131/repo on node localhost
2016-11-07 15:15:50 script: set remote.repository.url="http://localhost:13131/repo"
2016-11-07 15:15:50 ###### START ####IDS_Get_Runable_run_Status######
2016-11-07 15:15:51 # command : list
2016-11-07 15:18:54 # stdout:
2016-11-07 15:18:54 # stdout: On node localhost 0 runnables are installed.
2016-11-07 15:18:54 # ###### END ####IDS_Get_Runable_run_Status######
2016-11-07 15:18:54 command : stopall
2016-11-07 15:21:57 stdout:
2016-11-07 15:21:57 stdout: Successfully stopped all not-yet running runnables on localhost.
2016-11-07 15:21:57 command : quick killall
2016-11-07 15:25:00 stdout:
2016-11-07 15:25:00 stdout: All runnables on localhost have been killed.
2016-11-07 15:25:00 command :-f C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\configure.pt -c "E:\ARIS_DVD-98.5.0.1091879\Setups\Windows\ARIS_Design_Server\generated.apptypes.cfg"
2016-11-07 15:28:07 stdout:
2016-11-07 15:28:07 stdout: Executing command "configure zoo_l zoo_l tickTime="60000""
2016-11-07 15:28:07 stdout: Successfully configured runnable zoo_l on node localhost.
2016-11-07 15:28:07 script: configure zoo_l zoo_l tickTime="60000"
2016-11-07 15:28:07 command :-f C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\configure.pt -c "E:\ARIS_DVD-98.5.0.1091879\Setups\Windows\ARIS_Design_Server\generated.apptypes.cfg"
2016-11-07 19:28:07 stdout:
2016-11-07 19:28:07 stdout: Executing command "configure postgres_l postgres_l"
2016-11-07 19:28:07 stderr: Error at line 1 of file C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\configure.pt:
2016-11-07 19:28:07 stderr: Unable to configure runnable postgres_l on node localhost.
2016-11-07 19:28:07 stderr: Could not configure runnable postgres_l (com.aris.runnables.PostgreSQL-run-prod-98.5.0) on node localhost: Ant configure exited with 1
2016-11-07 19:28:07 error : exitcode 1 -f C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\configure.pt -c "E:\ARIS_DVD-98.5.0.1091879\Setups\Windows\ARIS_Design_Server\generated.apptypes.cfg"
2016-11-08 09:57:48 script: configure postgres_l postgres_l
2016-11-08 09:57:48 CopyFileE:\ARIS_DVD-98.5.0.1091879\Setups\Windows\ARIS_Design_Server\generated.apptypes.cfg to C:\SoftwareAG\ARIS9.8\server\generated.apptypes.cfg
2016-11-08 09:57:48 ###### START ####Gathering information about components in use...######
2016-11-08 09:57:48 # command :list
2016-11-08 09:59:53 # stdout:
2016-11-08 09:59:53 # stdout: On node localhost 1 runnables are installed.
2016-11-08 09:59:53 # stdout: zoo_l : [31mSTOPPED[0m (com.aris.runnables.zookeeper-run-prod-98.5.0)
2016-11-08 09:59:53 # ###### END ####Gathering information about components in use...######
2016-11-08 09:59:53 registry: type S KeyName ProgramGroup Value ARIS
2016-11-08 09:59:56 command : startall to umcadmin_l
2016-11-08 10:01:59 stdout:
2016-11-08 10:01:59 stdout: Could not start all runnables on node localhost.
2016-11-08 10:01:59 stdout: A runnable with ID umcadmin_l is not configured
2016-11-08 10:01:59 error : exitcode 102 startall to umcadmin_l
2016-11-08 10:01:59 command : wait for started umcadmin_l timeout 300000
2016-11-08 10:05:02 stdout:
2016-11-08 10:05:02 stdout: Could not read state of runnable umcadmin_l on node localhost: Runnable instance ID "umcadmin_l" does not exist.
2016-11-08 10:05:02 error : exitcode 1 wait for started umcadmin_l timeout 300000
2016-11-08 10:05:02 command : -f C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\enhancements.tp
2016-11-08 10:08:05 stdout:
2016-11-08 10:08:05 stdout: Executing command "set remote.repository.url="http://localhost:13131""
2016-11-08 10:08:05 stdout: Successfully set configuration parameter remote.repository.url to http://localhost:13131 on node localhost
2016-11-08 10:08:05 stdout: Executing command "enhance umcadmin_l with importLicense path "lic/lic.zip" options tenant.name=default"
2016-11-08 10:08:05 stderr: Error at line 2 of file C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\enhancements.tp:
2016-11-08 10:08:05 stderr: Enhancement Enhancement importLicense lic/lic.zip {tenant.name=[default]} failed: A runnable with ID umcadmin_l is not configured
2016-11-08 10:08:05 error : exitcode 1 -f C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\enhancements.tp
2016-11-08 10:08:05 script:
2016-11-08 10:08:05 script Length: 0
2016-11-08 10:08:05 command : -f C:\Users\FERNAN~1\AppData\Local\Temp\2\{47274E54-C04A-4C09-A3F6-C8837E49CC2E}\{38371DF8-9A98-4380-AA90-44A9DE9E5FA2}\user.txt
2016-11-08 10:11:08 stdout:
2016-11-08 10:11:08 stdout: Executing command "set username=********
2016-11-08 10:11:08 stdout: Successfully set configuration parameter username to ***********************
2016-11-08 10:11:08 stdout: The change of this configuration parameter requires a restart of the agent on node localhost to become effective.
2016-11-08 10:11:08 stdout: Executing command "set password=***********
2016-11-08 10:11:08 stdout: Successfully set configuration parameter password ******************************
2016-11-08 10:11:08 stdout: The change of this configuration parameter requires a restart of the agent on node localhost to become effective.
2016-11-08 10:11:08 command : restart agent
2016-11-08 10:14:11 stdout:
2016-11-08 10:14:11 stdout: Successfully triggered restart of the agent on node localhost.
2016-11-08 10:14:11 ###### START ####Check whether ARIS Agent is running.######
2016-11-08 10:14:11 # command : list
2016-11-08 10:17:14 # stdout:
2016-11-08 10:17:14 # stdout: On node localhost 1 runnables are installed.
2016-11-08 10:17:14 # stdout: zoo_l : [31mSTOPPED[0m (com.aris.runnables.zookeeper-run-prod-98.5.0)
2016-11-08 10:17:14 # list
2016-11-08 10:17:16 # ###### END ####Check whether ARIS Agent is running.######
2016-11-08 10:17:17 Dialog : SdFinish szMsg1: Errors occurred during the installation process. Unable to install. For further information please refer to file '%temp%/ARIS_Install.log'.
